esent 533 & 508

hugo4422

Commendable
Jun 3, 2016
13
0
1,510
Whenever I am using google chrome my computer freezes up for about 30 seconds. After the 30 seconds I check my event viewer I get the ESENT issues 508 & 533. I have restored the PC 4 times now and still cannot seem to fix it. All my drivers are installed and up to date. My PC specs are:

EVGA GeForce GTX 970 04G-P4-2978-KR 4GB FTW GAMING w/ACX 2.0, Silent Cooling Graphics Card

CORSAIR RMx RM750X 750W ATX12V / EPS12V 80 PLUS GOLD

AMD FX-8350 Black Edition Vishera 8-Core 4.0 GHz (4.2 GHz Turbo) Socket AM3+ 125W FD8350FRHKBOX Desktop Processor

GIGABYTE GA-990FXA-UD5 R5 (rev. 1.0) AM3+ AMD 990FX SATA 6Gb/s USB 3.0 ATX AMD Motherboard

HyperX Fury Black Series 16GB (2 x 8GB) 240-Pin DDR3 SDRAM DDR3 1600


And the event details are:

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="ESENT" />
<EventID Qualifiers="0">508</EventID>
<Level>3</Level>
<Task>7</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2016-08-18T17:52:12.241672100Z" />
<EventRecordID>382</EventRecordID>
<Channel>Application</Channel>
<Computer>DESKTOP-99BECKT</Computer>
<Security />
</System>
- <EventData>
<Data>taskhostw</Data>
<Data>3880</Data>
<Data>WebCacheLocal:</Data>
<Data>C:\Users\Hugo\AppData\Local\Microsoft\Windows\WebCache\V01.log</Data>
<Data>507904 (0x000000000007c000)</Data>
<Data>4096 (0x00001000)</Data>
<Data>36</Data>
</EventD


- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="ESENT" />
<EventID Qualifiers="0">533</EventID>
<Level>3</Level>
<Task>1</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2016-08-18T17:52:12.241672100Z" />
<EventRecordID>383</EventRecordID>
<Channel>Application</Channel>
<Computer>DESKTOP-99BECKT</Computer>
<Security />
</System>
- <EventData>
<Data>taskhostw</Data>
<Data>3880</Data>
<Data>WebCacheLocal:</Data>
<Data>C:\Users\Hugo\AppData\Local\Microsoft\Windows\WebCache\WebCacheV01.dat</Data>
<Data>98304 (0x0000000000018000)</Data>
<Data>32768 (0x00008000)</Data>
<Data>36</Data>
</EventData>
</Event>

And the General view:
taskhostw (3880) WebCacheLocal: A request to write to the file "C:\Users\Hugo\AppData\Local\Microsoft\Windows\WebCache\V01.log" at offset 507904 (0x000000000007c000) for 4096 (0x00001000) bytes succeeded, but took an abnormally long time (36 seconds) to be serviced by the OS. This problem is likely due to faulty hardware. Please contact your hardware vendor for further assistance diagnosing the problem.
 
Solution
samsung ssd have 5 year warranties, you might want to rma yours and ask for a new one. Those scores are a little worrying

Colif

Win 11 Master
Moderator
Esent Event ID 508 and 533 This warning can also be caused by an insufficient (or potentially even just low) amount of unused space on your currently running Operating System's HDD/SSD

http://answers.microsoft.com/en-us/windows/forum/windows_10-performance/esent-event-id-508510-and-533-warnings-in-event/5f60a4ae-ed72-42e2-932d-5756cacc497f?auth=1

since you didn't list a hdd, I can only assume you don't have one :)
that could be reason but I doubt it. Might want to make more free space

might also want to run HDtune trial and Crystal disk mark on your drives, something slow to respond there.
 

hugo4422

Commendable
Jun 3, 2016
13
0
1,510


Sorry haha. I have a 1 TB western digital HDD and a 250 Gb samsung SSD. And both barley have anything on them. After I ran the test with the link you gave me nothing worked but what information I did get was when I safe booted and I turned off all the 3rd party application that google chrome still froze.
 

Colif

Win 11 Master
Moderator
ESENT is a database used by Microsoft search, and indexing. There is very little information on google about these errors, which always helps. Its also used by the apps on the store.

Event 508:
If the event is just one odd occurrence, then it may be just a transient problem. If it happens on regular basis then the specified drive should be checked for problems (run chkdsk, make sure you have enough free space and physical memory - running low on memory may affect all the disk operations).

http://www.eventid.net/display-eventid-508-source-ESENT-eventno-5580-phase-1.htm

try a checkdisk on both drives, you don't fall into last two.
 

hugo4422

Commendable
Jun 3, 2016
13
0
1,510


Nope tried it on both and it says nothing is wrong with both of them
 

hugo4422

Commendable
Jun 3, 2016
13
0
1,510


Nope nothing. I did notice my RAM sticks were not in the same color I'm not sure if that could be the cause but so far no freezes in 30min of use

 

Colif

Win 11 Master
Moderator
508, on ever search I do comes back as the storage device being the cause. I looked into your ram idea but did not see any results similar. I assume windows is seeing the right amount for you?

533 appears to be a logon failure: Event 533 is logged on the workstation or server where the user failed to logon. https://www.ultimatewindowssecurity.com/securitylog/encyclopedia/event.aspx?eventid=533

I checked around and found a few explanations for the event you listed. The common theme for this event was that it is indicating a faulty drive or controller. Here are some of the explanations for the event 508, I got them from eventid.net you have to be a member to see the results so I will paste some of what I found.

"As per Microsoft: "This Warning event is logged when the Exchange database engine tries to write to the named file and encounters a delayed response from the operating system in performing that write operation. This is a warning, not an error, because the operation eventually finishes, although it is slow. This might indicate a hardware problem, probably with the disk controller, a disk, or other storage component". See MSEX2K3DB for more information about this event"

https://www.experts-exchange.com/questions/23306210/Sporadic-networking-performance-issues-only-event-ID-508-from-ESE-to-suggest-problem.html

i think 533 is a result of 508, you must have been trying to logon to a site online and the ssd was too slow to respond, and the logon timed out in the 30 second freeze time.

All signs point at ssd, you may not believe it but that is what PC is telling you. Only other choice is drivers, I don't think flashing bios would fix this, and you say you have latest now.
 

hugo4422

Commendable
Jun 3, 2016
13
0
1,510


I ran a benchmark test with my SSD and it seems it be really slow with random read and write.
 

hugo4422

Commendable
Jun 3, 2016
13
0
1,510


Sequential Read: 2563
Sequential Write: 1140
Random Read: 62282
Random Write: 22469
 

Colif

Win 11 Master
Moderator


are you running rapid through Samsung Magician? I only ask as your sequential is way bigger than mine but I am not running rapid

mine are (we both had same SSD)

SR: 548
SW: 484
RR: 95725
RW: 82982

your random scores are still lower so, especially the Random write

rapid mode is essentially a RAMDISK that the magician software creates in your system for the SSD to use. the memory in SSDs is slower then your ram. but using the ram means your risk of data loss in a power failure should be greater since your SSD is using it as a buffer of sorts.

IF samsung is using the rapid mode test results in their official benchmarks for these drives, what they are doing would be considered a scam because its not testing the drives, its testing a ramdisk.

i have a brand new samsung 850 pro 256GB and i have the same issue. using magician Without rapid mode my scores are.

Sequential read - 547 MB/s (expected 550 but good enough)
Sequential write - 502 MB/s (expected 520 but good enough)

Random read - 61893 IOPs (expected 100,000)
Random write - 50409 IOPs (expected 90,000)

http://www.tomshardware.com/answers/id-2507951/850-evo-low-iops.html

looking through that thread, one possible thing you can do is install latest Intel Raid Storage Technology drivers, it seems it might speed you up, but your random read/write scores are very low. Also seems AMD motherboards supply slower scores than Intel ones.

If you used samsung magician to do benchmarks, it seems it isn't very accurate. http://www.tomshardware.com/answers/id-2573130/brand-samsung-850-evo-250gb-low-random-read-write-iops.html

try running As SSD benchmark
as a comparison - these are my scores

74Td8So.png
 

hugo4422

Commendable
Jun 3, 2016
13
0
1,510


Yes I am running Rapid without it my random stuff are 9000 or lower
 

cultalert

Prominent
Nov 25, 2017
1
0
510
I had this same issue and immediately suspected a Trojan. It was Poweliks Trojan. This piece of garbage does not download files but just changes some code and causes your machine to pull in fake ad visits and fake clicks that look like real clicks to the vendors. I removed it with Hitman Pro, but symantek has a free poweliks removal tool.

My machine was freezing for 30 seconds or more at a time and it was maddening. Anyone with these ESENT issues should use a good quality Trojan or rootkit sniffer to see if that's the issue.
 

j.lohry

Prominent
Dec 22, 2017
1
0
510


I was hoping you could interpret these numbers for me after running a scan. The last couple days I have been having random freezing, which last for about 15-30 seconds, then returns to normal. I have updated all drivers, checked memory, run disk check, system file checker, etc. with no resolution. During this test I noticed in the upper left hand corner, in German lol, it says PCI IDE controller-bad. Here are the numbers:

292.37 - 163.84
14.36 - 50.72
18.37 - 82.32
0.261 - 0.304
Score 62 - 156

I would appreciate any help you could provide.