Etheret cable doesn't fit

[Kirilenko]

Just installed my new build everything seems to be fine installed windows with no prob but etheret cable doesn't fit.There's some some metal that is blocking way.

 

[RunLuke]

It's the backplate (or yeah, I/O-shield as below), you have to remove and reinsert the motherboard to make it fit properly. I'd just cut the piece off metal or bend it so it doesn't block.

 

[kanewolf]

You probably bent one of the little "fingers" on the I/O shield that are supposed to touch the TOP of the ethernet port. It is very easy to do and I have done it. Look closely, with a flashlight. The bad news is to fix that problem correctly you have to remove the motherboard, bend the I/O shield and reinstall the motherboard.

 

[unksol]

There are metal tabs on the I/O shield. That are supposed to rest on top of the ports blocks to ground them. You are supposed to angle the board when you install it so the board slides under them and they are in contact. If you don't you will bend the tabs flat across the ports and not be able to plug anything in.

You need to unscrew and move the board back an inch or two, bend the tabs back where they belong, and install the motherboard correctly.

 

[Kirilenko]

There are metal tabs on the I/O shield. That are supposed to rest on top of the ports blocks to ground them. You are supposed to angle the board when you install it so the board slides under them and they are in contact. If you don't you will bend the tabs flat across the ports and not be able to plug anything in.

You need to unscrew and move the board back an inch or two, bend the tabs back where they belong, and install the motherboard correctly.

So that finger has to be outside the case?

 

[RunLuke]

There are metal tabs on the I/O shield. That are supposed to rest on top of the ports blocks to ground them. You are supposed to angle the board when you install it so the board slides under them and they are in contact. If you don't you will bend the tabs flat across the ports and not be able to plug anything in.

You need to unscrew and move the board back an inch or two, bend the tabs back where they belong, and install the motherboard correctly.

So that finger has to be outside the case?

No, inside, it has to rest on top of the eth-port.

 

[Kirilenko]

There are metal tabs on the I/O shield. That are supposed to rest on top of the ports blocks to ground them. You are supposed to angle the board when you install it so the board slides under them and they are in contact. If you don't you will bend the tabs flat across the ports and not be able to plug anything in.

You need to unscrew and move the board back an inch or two, bend the tabs back where they belong, and install the motherboard correctly.

So that finger has to be outside the case?

No, inside, it has to rest on top of the eth-port.

Here's the picture

 

[Wolfshadw]

Yup. That metal tongue, just to the left and above the blue audio port, should be tucked in above (in this image) the Ethernet port, inside the case. While I would recommend actually disassembling your system to re-position the motherboard, you could probably get away with either bending it out of the way, or snipping it off.

-Wolf sends

 

[RunLuke]

Yea, you see the space with the blueish light in the background? The "finger" has to be in there, resting on top of the eth.port.

 

[Kirilenko]

So Did I damage it or installed it incorrectly?

 

[RunLuke]

You installed it incorrectly but did not break it. The I/O-plates are stupidly designed in that way making it really easy to do what you did.

 

[jsmithepa]

These Chinese made parts are less than German-precision, just bend it over so it rests on TOP of the port, no big deal.