Ethernet and Wifi dont work most of the time?

Sam Mcdowell

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Mar 24, 2014
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Some days i power on my pc and both ethernet and wifi have that not responding yellow triangle beside them. If see this then usually it wont work for the rest of the day, and may or may not work the next day. There have been times when neither ethernet or wifi would work for a full week and im stuck using my phone hotspot. When i use troubleshoot its says, "One or more network protocols are missing on this computer", this is on windows 10. When i was previously on windows 8.1 the error would be, "Your computer appears to be correctly configured, but the device or resource microsoft.com is not responding". Everything else connected to the network is fine so im assuming its an issue with my pc.

It has been like this for quite a while now and i have no idea how to fix it, so any help would be appreciated, Thank you :)
 
Solution
Not exactly.

Each device should be looking to the router at 192.168.0.1 (subnet mask 255.255.255.0) to obtain a DHCP assigned IP address.

That configuration is via your computer's network adapter ("Obtain DHCP address automatically" or some similar wording) accessed through the Device Manager screen.

Also: Edit your original post and remove the 78.etc....... IP address. That should not be public if I am following your post correctly. Or a Moderator may do it for you.

"ipconfig /all" should then show the Default Gateway/ DHCP Server as 192.168.0.1

And hopefully connectivity will be working.
You may have old drivers installed.

Run the network troubleshooter and see what it recommends.

However, I am not sure about your connectivity per se: are you using wired or wireless? Or constantly switching between the two?

You should not have both wired and wireless enabled at the same time. If you are connected wired and if, at the same time, your computer is trying to set up a wireless connection I am not sure that the end results would be good.

Overall, more information is needed about your system and setup. Circumstances are important.
 


Troubleshooter says network protocols are missing and Windows Sockets registry entries required for network connectivity are missing and to restore network protocols to default settings, not sure how to go about this.

I use whichever one works at the time, today only Wifi is working but its quite slow and i have high ping. I make sure to have only one of them enabled at a time. Last night i got Wifi working again by manually entering ip, gateway and dns so I guess im using a static ip right now (?). I tried this for ethernet but its only working for Wifi. What other info would be useful for determining the issue?

Ipconfig /all results : http://puu.sh/oKXiO/09ca000c41.png

Network adapter : http://www.tp-link.com/lk/products/details/cat-11_TL-WN881ND.html

Mobo with Ethernet : Asrock 990FX Extreme3
 
Well, I have that "socket registry entry" issue with one of my systems but it seems to be more of a problem within my own network. My last "conclusion" was that it is some Windows bug. Seems to prevent a computer or two from being seen on the network.

However one problem I see is that your ipconfig shows wired looking for the Gateway to be 192.168.1.254 - which is a bit unusual. Normally 192.168.1.1 but may be changed. However wireless is looking for 192.168.0.1 which is likewise unusual.

What router are you using and what is it's IP address? All network devices, wired and wireless, need to use that IP address as the Default Gateway IP. Do you have admin rights to the router?

If wired or wireless both tend to work sometimes it is probably because some other network is involved..... Could be you have a physical wired connection problem and then wireless works because you actually end up on some other, unsecured, network.

Set up your wired and wireless adapters to match your router. Get wired working first then disable it and then set up the wireless adapter.




 
My modem is a Sky Hub (http://www.sky.com/ireland/broadband-talk/sky-hub/) as i have Sky fibre. How do i go about finding the IP address of the router? Through command prompt? And yes i have Admin rights. Im not sure if there is another network involved because the SSID always remains the one from Sky which I am familiar with, except for Ethernet, which even when working i believe remains under the previous SSID from before i upgraded too Sky fibre from the regular Sky broadband package.
 
This link indicates the default IP is 192.168.0.1

http://setuprouter.com/router/bskyb/sky-hub/login.htm

However, you may need to do some additional searching if that site information does not really match your ISP and router model.

And you can login into the router as you normally do and look for the DHCP Server configuration page. Bascally some configuration entry where you can establish the DHCP IP address from which the other network devices will request a dynamically assigned IP address.

Pay attention to the subnet masking as well.
 
I logged into the router and found IPv4 under Broadband Port. Under Lan Port the IPv4 address is 192.168.0.1 . I think i found the DHCP config page, I added my pc from the list of connected devices, so it has its own IP address, is this what you meant?
 
Not exactly.

Each device should be looking to the router at 192.168.0.1 (subnet mask 255.255.255.0) to obtain a DHCP assigned IP address.

That configuration is via your computer's network adapter ("Obtain DHCP address automatically" or some similar wording) accessed through the Device Manager screen.

Also: Edit your original post and remove the 78.etc....... IP address. That should not be public if I am following your post correctly. Or a Moderator may do it for you.

"ipconfig /all" should then show the Default Gateway/ DHCP Server as 192.168.0.1

And hopefully connectivity will be working.
 
Solution