Ethernet cable (Randomly disconnects every 30 seconds for around 3-5 seconds and reconnects again for no reason)

icedcoldmine

Prominent
Dec 26, 2017
11
0
510
Hello, so I have recently switched from wireless to a wired network for gaming. When I'm on wireless the ping is highish but steady. When on ethernet the ping is low but randomly disconnects every 30 seconds for no reason. I have bought a new cat6 ethernet cable and the problem still persists. On wireless the connection doesn't do this but is very slow. I don't know how to stop the random disconnects and I'm desperate to find an answer, I have searched the interwebs for answers but I can't find any helpful information. I am using a HP Pavilion laptop. I an no computer geek so I would have to be walked through the steps.
 

icedcoldmine

Prominent
Dec 26, 2017
11
0
510


The wireless runs fine when no one else is connected to wifi. The ethernet still randomly disconnects when I'm the only one.