Question Ethernet connected but no internet connection

[Favago]

Hi I just bought a PC and couldn't connect to internet. Tried using another cable but didn't work either. The PC is connected through router https://drive.google.com/file/d/1RSDp3Ws8ouJnttDO9rfJTNMVdWaDBlZ7/view?usp=drivesdk

 

[Ralston18]

Update your post to include full system hardware specs and OS information.

Make and model router?

What specific error message or pop-up window do you receive when there is not internet connection?

Run "tracert 8.8.4.4" via the Command Prompt and post the results.

 

[shivababbli]

Manually change the DNS address to 8.8.4.4