Ethernet connected but no internet

cunnyfunt96

Prominent
Jul 29, 2018
4
0
510
New PC and plugged in Ethernet cable with no luck. Wifi is working fine off the same router

The error is : Ethernet doesn’t have a valid IP configuration

I’ve tried going into Cmd and flushing dns, resetting ipconfig and also ensuring ipv4 & 6 are both on auto.

Any other advice ?

Thanks so much in advance
 
How are you connected to the PC? using the onboard Ethernet port? Are you on the latest NIC's drivers? Are you also on the latest BIOS for your motherboard? You will also need to pass on the make and model of your router and state which port on the router is patched to the PC.
 


Connected via MoBo Ethernet slot (asrock z390 phantom)

Yes drivers updated via diagnostic tool. But keep in mind I don’t have internet connectivity to search

Router is Vodafone HG659 Home Gateway. Ethernet plugged into LAN1 in the router upstairs, then into the wall, then via another Ethernet cable downstairs to the PC

Ipconfig /release
“An error occurred while releasing interface Ethernet: an address has not yet been associated with the network endpoint”

Ipconfig /renew
“An error occurre while renewing interface Ethernet: unable to contact your DHCP server. Request has timed out”

Sorry if I’m missing more detail, let me know what more info you need!
 
Hi

Yes definitely plugged into LAN Port

Ipconfig /all

Primary DNS suffix:
Node type: Hybrid
Ip routing enabled : no
Wins proxy enabled : no

Ethernet adapter Ethernet
Description : intel(r) Ethernet connection (7) I219-V
Physical address: xx-XX-xx-xx-XX-xx
DHCP enabled: Yes
Autoconfig enabled: yes
Default gateway:
NetBIOS over tcpip: Enabled