Question ethernet connected but no internet

bioax

Prominent
Nov 30, 2019
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it was working a couple weeks ago, but it recently stopped working. the ethernet is plugged in, but there is no internet connection. when i use wifi on the same network, it works fine. ive tried a lot of things, but nothing has helped.
 

kanewolf

Titan
Moderator
it was working a couple weeks ago, but it recently stopped working. the ethernet is plugged in, but there is no internet connection. when i use wifi on the same network, it works fine. ive tried a lot of things, but nothing has helped.
What motherboard ?
Open a cmd.exe window and type ipconfig.exe /all -- post the results.
 

bioax

Prominent
Nov 30, 2019
269
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Since your screen capture says "Media disconnected" that is usually a cable problem.
Do you have in-wall cable between your PC and the router?
Try moving your PC near the router and using a short brand-new cable.
my router is in the basement (i’m on the second floor). i am using a range extender, and having a wired connection through the extender.
also i realized i did not have the ethernet plugged in when i took the picture. here’s the updated pic: https://drive.google.com/file/d/1yjU05zJHApoz1vNgvUBito1GSCjOdJbb/view?usp=drivesdk
 

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