Ethernet Connection Isn't working.

[Schwartzinator]

I got a combo unit from Comcast a couple months back to replace the old modem and wireless router I had. Unfortunately, it provides spotty wifi coverage on the 2.4GHz band but seems to work a lot better on the 5GHz network. Problem is, is that the wireless card in my desktop doesn't support the 5GHz band so I decided to go with a wired connection, but my desktop isn't recognizing the Cat6 cable. At first I thought it might be broken as I noticed a bend in the cable, but my Xboxes all seem to work just fine with it and downloaded about 10Gb of demos with no problem. I don't have another computer I can test as I only have a MacBook Air and a Lenovo Yoga Pro 3 which are too slim to have a port. One of the suggestions I read was to uninstall the drivers of the wireless card and to restart the system which hasn't helped. Device manager shows a yellow icon by the ethernet controller, and windows can't seem to find a driver for the network adapter. Any ideas on what to do?

I'm running Windows 8.1 Pro if that helps.

 

[Josese]

Sounds like a mobo issue :S

 

[scout_03]

give the name and model of motherboard also the os use ,the ? is missing driver .

 

[Schwartzinator]

Sounds like a mobo issue :S

If so, then this an excuse to get a better board. I knew I shouldn't have cheaped out on it. Do you have any possible quick-fix suggestions?

 

[Schwartzinator]

give the name and model of motherboard also the os use ,the ? is missing driver .

I'm using an Asus Z97-AR.

 

[boosted1g]

Download new Ethernet lan drivers from laptop, put on flash drive and install on desktop

If you find yourself in need of Ethernet port for either of those ultrabooks, you an get this product, it is on sale for half what it was a few months ago when I bought it: http://www.amazon.com/HooToo-Converter-ultrabook-Performance-Interface/dp/B00CKIFPQY/ref=sr_1_1?ie=UTF8&qid=1438721169&sr=8-1&keywords=hootoo+usb+3.0+ethernet

FYI I use it on a Yoga 2 Pro and get full network bandwidth on file transfers.

 

[scout_03]

check the lan driver and there a lot of driver update for this board https://www.asus.com/Motherboards/Z97AR/HelpDesk_Download/ she must be still under warranty you could ask for rma .

 

[Schwartzinator]

Download new Ethernet lan drivers from laptop, put on flash drive and install on desktop

If you find yourself in need of Ethernet port for either of those ultrabooks, you an get this product, it is on sale for half what it was a few months ago when I bought it: http://www.amazon.com/HooToo-Converter-ultrabook-Performance-Interface/dp/B00CKIFPQY/ref=sr_1_1?ie=UTF8&qid=1438721169&sr=8-1&keywords=hootoo+usb+3.0+ethernet

FYI I use it on a Yoga 2 Pro and get full network bandwidth on file transfers.

That did it! Just ran an ookla speed test to see if it improved and I went from 46ms ping with 9 up and 24 down from a week ago to 16ms ping with 178 up and 24 down! Weird my upload speed didn't improve. I'm paying for 150/50.