Hello,
I would like to reach out to network smart guys (which I'm absolutely not), thank you in advance for your time trying to help me.
I just built a new desktop and it can't connect to Ethernet, but WiFi is working fine.
The network is looping in an "Identifying/Unidentified connection/Unplugged cable" cycle.
Network adapter is onboard of an MSI MPG X570 gaming pro carbon.
Latest BIOS installed, latest pilots from MSI website installed.
OS is Windows 10 Pro 1909.
I'm using a router and my laptop Ethernet connection is working properly (I've switched Ethernet cables, swithed ports, etc)
Troubleshooter issue found is: "Ethernet doesn't have a valid IP configuration".
It's been 2 days I've been testing all the solutions I could find online:
Latest ipconfig/all : https://pastebin.com/rxca6fec
Next step is bringing the motherboard back to shop, I hope anyone can help
Update: here is the ipconfig/all from my laptop on the same network : https://pastebin.com/mKnf2ief
Best regards.
Vincent
I would like to reach out to network smart guys (which I'm absolutely not), thank you in advance for your time trying to help me.
I just built a new desktop and it can't connect to Ethernet, but WiFi is working fine.
The network is looping in an "Identifying/Unidentified connection/Unplugged cable" cycle.
Network adapter is onboard of an MSI MPG X570 gaming pro carbon.
Latest BIOS installed, latest pilots from MSI website installed.
OS is Windows 10 Pro 1909.
I'm using a router and my laptop Ethernet connection is working properly (I've switched Ethernet cables, swithed ports, etc)
Troubleshooter issue found is: "Ethernet doesn't have a valid IP configuration".
It's been 2 days I've been testing all the solutions I could find online:
- netsh winsock reset
- netsh int ip reset
- ipconfig /release
- ipconfig /flushdns
- ipconfig /renew
- Uninstall Network adapter/reinstall drivers
- Disable Enable
- Clear CMOS
- Reset network
- Reinstall windows
Latest ipconfig/all : https://pastebin.com/rxca6fec
Next step is bringing the motherboard back to shop, I hope anyone can help

Update: here is the ipconfig/all from my laptop on the same network : https://pastebin.com/mKnf2ief
Best regards.
Vincent
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