I have quite a bit of information on this topic because it has been affecting me for the past 2 months, so I can give you additional information if you need it. Here's a summary.
For the past two months, my computer randomly loses access to the internet with it's ethernet connection. The only thing that fixes this is going into the Network Troubleshooter and running it. It "Resets the Ethernet Adapter" and the connection is fixed. However, that doesn't last and the problem keeps happening.
This happens randomly and seems to be in bursts. The connection will be fine for 5-7 hours straight and then loses connection every 5 minutes for an hour. This cycle happens on average 2-3 times a day.
This is only my computer. My girlfriend's computer which is in the same room and connected to the same internet does not have this problem, and the wifi still works for our phones.
Some things that I've tried:
I'm fairly certain this is a computer hardware problem because I literally have no idea what else it would be. However, if there is something else I should/can do, I would love to hear it. Otherwise, does anyone know what part might be the problem and if I should replace something and what that might be? Thank you so much.
For the past two months, my computer randomly loses access to the internet with it's ethernet connection. The only thing that fixes this is going into the Network Troubleshooter and running it. It "Resets the Ethernet Adapter" and the connection is fixed. However, that doesn't last and the problem keeps happening.
This happens randomly and seems to be in bursts. The connection will be fine for 5-7 hours straight and then loses connection every 5 minutes for an hour. This cycle happens on average 2-3 times a day.
This is only my computer. My girlfriend's computer which is in the same room and connected to the same internet does not have this problem, and the wifi still works for our phones.
Some things that I've tried:
- Every internet suggestion about uninstalling troublesome programs, deleting/reinstalling/updating drivers, system settings changes, etc.
- Switching ethernet cords with my girlfriend and trying brand new ones to see if its a problem with my ethernet cord.
- Contacting my internet provider and getting techs to come out to my apartment to ensure it's not a signal or modem problem and replacing the modem multiple times.
I'm fairly certain this is a computer hardware problem because I literally have no idea what else it would be. However, if there is something else I should/can do, I would love to hear it. Otherwise, does anyone know what part might be the problem and if I should replace something and what that might be? Thank you so much.