So I just had a technician from Xfinity come to my home to setup several internet outlets in my home, he was able to turn 2 of them on but the third and most important outlet does not receive an internet connection. It detects that its connected to something but just shows it as an 'Unidentified Network' on my PC. I tried to connect my PS5 into the jack at the technicians discretion to no avail. He tried multiple times to fix the wiring and a couple other things but wasn't able to get it to work. Unfortunately he had to leave but I'm still stuck with this problem, please help.