Ethernet says it is connected to internet, nothing will load

AwesomeBathtub

Reputable
Sep 3, 2014
2
0
4,510
I have a desktop that has a wired ethernet connection. It's reporting that it has internet access, yet every time I try to load a webpage it times out (after an extremely long time. 3+ minutes).

OS is Windows 7
Network adapter is Realtek RTL8168C(P)/8111C(P)

Things I have tried:
-Updating drivers
-Resetting DNS with ipconfig /flushdns
-Restarting my computer
-Restoring Windows
-Using Ubuntu live (worked once, now it's broken again)*
-Unplugging the cable and plugging it back in
-Using Google's DNS (8.8.8.8)
-Resetting WinSock

*This first happened when I moved to college. The school's tech couldn't figure out what was wrong, so after he left I tried using my Ubuntu live disk. It connected fine in Ubuntu, and when I booted back into Windows the problem was mysteriously gone. It reappeared when I moved my System/Boot partition to my new SSD.

Other weirdness:
-I can ping servers (there's usually a high packet loss rate, but some still make it through)
-Task Manager reports network usage
-The desktop connects perfectly fine when tethered to my laptop
-Sometimes it won't even register that the ethernet cable is plugged in
-My laptop connects using the same cable, same wall port just fine.

The only thing I can think of is that there must be a hardware issue, but it works flawlessly when tethered in to my laptop.

Possibly a BIOS or motherboard issue? I'm not familiar enough with that stuff to know.

Any ideas? I've never had a problem as undiagnosable as this one, so any thoughts are appreciated.
 
Solution
Assuming the internet connection, including the Ethernet cable, is otherwise good, this sounds like it is a driver issue for the Ethernet. I would see if there is an updated driver, and see if that helps (be sure to uninstall the current driver). Otherwise, the options include an add in Ethernet via a PCI slot which will come with a separate driver, or tossing the wired connection and going with WiFi and a separate adapter (USB). One of these solutions should bypass your current issue.
Assuming the internet connection, including the Ethernet cable, is otherwise good, this sounds like it is a driver issue for the Ethernet. I would see if there is an updated driver, and see if that helps (be sure to uninstall the current driver). Otherwise, the options include an add in Ethernet via a PCI slot which will come with a separate driver, or tossing the wired connection and going with WiFi and a separate adapter (USB). One of these solutions should bypass your current issue.
 
Solution


Alright, removing and then updating the driver seems to have fixed it. Hopefully it won't relapse this time.