- Nov 14, 2014
- 25
- 0
- 4,540
In the last few days, the ethernet symbol has been showing up in the lower-right instead of the Wi-Fi symbol, however I don't have an ethernet cable. Additionally, the main MS apps I use for work (Edge, Store, Cortana, Office 365 and so on) are not connecting. Skype and Opera can connect perfectly.
Download speed has dropped as well. I thought it was the router at first, but all other wireless devices including another Windows 10 laptop are working fine.
Spec: HP Pavilion Notebook 15-p279NA with an AMD-A10 quad core processor, 8GB RAM, Realtek RTL8723BE Wi-Fi card. Kaspersky Internet Security. Relevant apps allowed through firewall, all drivers are up to date.
Any advice?
UPDATE: Having tried the laptop with 2 other Wi-Fi points, the issue is definitely on the laptop. Currently now using an Ethernet connection, however should I remove the cable, the Ethernet symbol stays there, the Wi-Fi symbol doesn't appear, however Opera and Skype work fine over Ethernet. Edge, Cortana and Windows Update along with Office365 will not connect at all unless I am on hard wire.
Download speed has dropped as well. I thought it was the router at first, but all other wireless devices including another Windows 10 laptop are working fine.
Spec: HP Pavilion Notebook 15-p279NA with an AMD-A10 quad core processor, 8GB RAM, Realtek RTL8723BE Wi-Fi card. Kaspersky Internet Security. Relevant apps allowed through firewall, all drivers are up to date.
Any advice?
UPDATE: Having tried the laptop with 2 other Wi-Fi points, the issue is definitely on the laptop. Currently now using an Ethernet connection, however should I remove the cable, the Ethernet symbol stays there, the Wi-Fi symbol doesn't appear, however Opera and Skype work fine over Ethernet. Edge, Cortana and Windows Update along with Office365 will not connect at all unless I am on hard wire.
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