Question Eurocom Support - Gaming Laptop Upgrade - Truth or Lie

Infikiran

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Oct 11, 2008
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Hello friends,
First and foremost I will post my laptop specs:

Brand/Model: Clevo/p150em
CPU: Intel Core i7 3610qm
RAM: 16GB DDR3 1600
Hard Drive: Samsung 860 EVO SSD 500GB
GPU: NVIDIA GeForce GTX 970m MXM 3.0b card. (Upgraded from a GTX 670m)

For those not familiar, Eurocom is a company that specializes in upgrading and selling gaming laptops, Clevo being a popular brand that they sell (usually rebranded under their own name). I recently purchased a modified bios that allowed my laptop to recognize the above GPU without having to modify the .inf file of the NVIDIA driver (which saves from the hassle of running Windows 10 in test mode). They also offer a bios that allow the installation of the GTX 1060 and 1070 MXM cards. For this reason, I posed the question of whether or not the RTX 2000 series cards could possibly be supported. Their response was and I quote " The 20 series cards all require secondary power, and they are a different layout than standard MXM, so they will not physically fit in the system, nor does the system have enough power for it. " You can see this response from them in the attached screenshot of the e-mail thread from them.
The below link seems to suggest the opposite as the layout of the RTX 2060 looks just like any other MXM card and the site states that it requires no secondary power and only requires a maximum of 80 watts. What are your thoughts? Is the below site incorrect, or was I lied to by Eurocom support?
https://www.techpowerup.com/gpu-specs/geforce-rtx-2060-mobile.c3348

Below is the e-mail thread between me and Eurocom Support:


Eurocom Support
7:29 AM (6 hours ago)

to me



Yes.
In the picture of the GPU, you can see the power connector top right.
It is required for the system to work with that GPU

Kevin Honeymoon | Technical Support Specialist | Eurocom Corporation | 1.877.EUROCOM X 7963 | 613-656-7963| www.eurocom.com |
Looking for upgrades? http://www.eurocom.com/ec/upgrades()ec
For Eurocom news and deals follow us on Twitter & YouTube

From: Kyle Pendergrass
Sent: September-03-19 3:26 PM
To: Eurocom Support <support@eurocom.com>
Subject: Re: Eurocom Support Request#: 46394

Are you sure? From the below page the layout looks the same as the GTX 1060 which is compatible and this site states that being a MXM card means no external power source is necessary and the RTX 2060 only uses 80 watts of power, so that would be very strange. Do the laptops you sell with the RTX 2000 series come with 2 power adapters?

https://www.techpowerup.com/gpu-specs/geforce-rtx-2060-mobile.c3348

On Fri, Aug 30, 2019 at 2:33 PM Eurocom Support <support@eurocom.com> wrote:
I very much understand..
The 20 series cards all require secondary power, and they are a different layout then standard MXM, so they will not physically fit in the system, nor does the system have enough power for it.


Kevin Honeymoon | Technical Support Specialist | Eurocom Corporation | 1.877.EUROCOM X 7963 | 613-656-7963| www.eurocom.com |
Looking for upgrades? http://www.eurocom.com/ec/upgrades()ec
For Eurocom news and deals follow us on Twitter & YouTube

From: Kyle Pendergrass
Sent: August-30-19 2:22 PM
To: Eurocom Support <support@eurocom.com>
Subject: Re: Eurocom Support Request#: 46394

Okay I was just checking. Sorry just confused. The 970m is working fine as is for now but may think of an upgrade in the future as needed.

Now for the 20 series is there a hardware limitation that won't let the card work or is it that there won't be a bios update available that will allow the card to be installed without a hacked driver? The reason I ask of course is that the 2060 TDP is a bit lower than the 1060 (easier heat dissipation) and a slightly better performer.

I'm a married man with two kids so dishing out the cash for a brand new laptop coming stock with a newer card is about impossible so I'm always looking to do things on a budget when I can. I'm sure you understand :).
 

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