Event 11: Controller error on \Device\Ide\IdePort2

[Jaymus]

I don't really know where to start, all I know is I've been getting screamed at and literally shoved over this issue "I'm" having. The computer has two hard drives, the OS on the C - Drive and games on the D - Drive. The motherboard is an ASUS M4A79XTD EVO.

Recently the computer BSOD'd randomly after I exited a game and sat at the desktop. When attempting to reboot, it asked me to pick a boot device. I did a hard boot which loaded windows, I then decided to check Event Viewer, and it's got more than a few cases of the following event:

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The driver detected a controller error on \Device\Ide\IdePort2.

- System
- Provider
[ Name] atapi

- EventID 11
[ Qualifiers] 49156

Level 2
Task 0
Keywords 0x80000000000000

- TimeCreated
[ SystemTime] 2014-03-19T12:29:19.676400500Z

EventRecordID 265639
Channel System
Computer *****-PC
Security

- EventData
\Device\Ide\IdePort2
0000100001000000000000000B0004C002000000850100C00000000000000000000000000000000000000000000000000000000004100000

Binary data:

In Words
0000: 00100000 00000001 00000000 C004000B
0008: 00000002 C0000185 00000000 00000000
0010: 00000000 00000000 00000000 00000000
0018: 00000000 00001004

In Bytes
0000: 00 00 10 00 01 00 00 00 ........
0008: 00 00 00 00 0B 00 04 C0 .......À
0010: 02 00 00 00 85 01 00 C0 ....…..À
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........
0028: 00 00 00 00 00 00 00 00 ........
0030: 00 00 00 00 04 10 00 00 ........

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

I've heard a few different things while looking into this, some people say it's a hard drive issue and some say that it's the SATA port that the hard drives are plugged into that can be remedied by switching SATA ports then going into the BIOS to set a new boot drive. I've run Chkdsk and Memtest, both came back without errors.

There's a couple reasons I haven't moved on to other fixes, I wanted to check with a community that's knowledgeable about these kinds of things and my main reason is that I don't have the money to spring for a new copy of Windows 7 (even an OEM copy) in the event that switching SATA ports or replacing SATA cables would require me to buy another copy of Windows 7.

I should also mention that when the computer BSOD'd, it didn't save the dump file (I think that's what it's called). Also, the computer has a chance to BSOD lately when I put it to sleep instead of shutting it off.

If I'm leaving anything out, I apologize and will do my best to get the information required to better gauge the situation, I just want to fix this and end the nightmare.

 

[digicat]

The BIOS usually has an option to change the SATA config to AHCI or IDE. It should be set to AHCI so if it isnt, change it to it. If in the case it's set to AHCI, try it in IDE mode.

 

[Jaymus]

The BIOS usually has an option to change the SATA config to AHCI or IDE. It should be set to AHCI so if it isnt, change it to it. If in the case it's set to AHCI, try it in IDE mode.

Ok, I adjusted from AHCI to IDE and I'm receiving what is essentially the same error, but this time it's \Device\Ide\IdePort4 instead of port 2.

 

[Jaymus]

I opened the case up to check and see what length of cable I'd need to replace and I saw something that would probably make a difference in the assessment of the situation. The hard drives are both connected to a PCIe controller card. I removed the cables from the card and plugged them into the motherboard. Computer booted normally without having to mess with a single thing. After drivers downloaded and a reboot, there hasn't been a single error. The controller card appears to have been the problem. I'm happy to report that there hasn't been a single Event 11 since the change was made.

 

[Lightness]

You're having the same issue. I think it's a HDD issue. I tried to search on google about it and I see lots of people saying it's a HDD related issue. Some say it's the mobo's ports. This is so confusing.