Question Event viewer - Critical errors, kernel power

[ebbenezer]

I have had a Asus G752VS since 2017 and for as long as I can remember, I've had errors showing up in my event viewer list. Nearly all of my events in this list is marked with the ID 41 Kernel Power.

Just now I had an issue where my computer booted then suddenly shut down. The computer wasn't running, but the power button indicator was flashing. After a hectic 45 minutes I was able to get the laptop to boot normaly bu holding down the power button for a minute. I did this several times without the ac adapter plugged in until it finally worked.

If this error is causing the issues I don't know, but I want to get this fixed if there is a fix and to know more about it. I have the text in the event viewer if anyone is interested in helping. Thanks.

 

[Ralston18]

Update your post to include full hardware specs of the Asus G752VS that you have.

Also, take a look in Reliabillity History/Monitor - that is another much more user friendly way to learn more about what may be happening. The timeline format may review some pattern.

Overall, being 6 years old is likely moving into EOL (End of Life) and components are starting to falter and fail.

Increasing numbers of varying errors is an indication of power problems.

Original battery? Any signs of charging problems?

 

[ebbenezer]

Sorry, thanks for the comment.

Specs:

Windows 10 Home 64-bit Edition
17.3"
1920 x 1080 (Full HD)
Intel Core i7 (6. gen) 6700HQ / 2.6 GHz
NVIDIA GeForce GTX 1070 - 8 GB GDDR5 SDRAM
Ram: 16 GB - Speed: 2133 MHz / PC4-17000
Chipset: Mobile Intel CM236 Express
Storage: 256 GB SSD M.2 PCIe + 1 TB HDD SATA 6Gb/s / 7200 rpm
Power: 8-cell lithium ion 88 Wh
AC-adapter: AC 120/230 V (50/60 Hz) / 230 watt, 19.5 V, 11.8 A

I'll take a look at the reliabillity history when I can get the laptop back running again.

As for the battery no charging issues and its the same original battery that it came with. It can be changed but not the conventional way, I would have to open up the entire laptop and take everything off. If thats what it takes then I'll do it.

 

[ebbenezer]

In the reliabillity history it said the same thing as the event reporter. Windows shutdown unexpectadly. It seems, and Im not sure, that after the laptop has been disconnected from the ac adapter for some minutes that it works just fine. When i get the black screen of death, after holding in the power button for a few minutes at least three times, the laptop boots just as normal.

 

[ebbenezer]

If I need a new charger what should I look for?