Question Everything is slow, why is it slow?? Discord, youtube, league

Feb 7, 2021
9
0
10
0
Specs:
MSI
Intel Core i7-7700HQ CPU 2.80GHz
Geforce GTX 1060
Windows 10
RAM: 16 GB

So i've had this problem for a while, when i try to watch a video on youtube or any other platform it buffers for couple minutes before playing. I'm pretty sure it's not my WiFi connection. When i connect a bluetooth speaker, the videos plays normaly without buffering. I use google chrome for browser

With discord it takes couple mintues again to connect a call.
While playing League of Legends, when the game starts my fps (i think) drops and screen freezes for couple seconds before running smoothly.

I've updated everything i can, windows update, NVIDIA softwares but it's still the same
please help

I have both ssd and hdd
 

Johnwmel

Great
Jan 21, 2021
159
17
85
0
Step 1: Run AdwCleaner
https://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
Close all open programs and internet browsers.
Double click on AdwCleaner.exe to run the tool.
Click Scan Now
Click on Quarantine for all it finds.
Reboot.
Please Copy & Paste the contents of that logfile with your next reply.
View: https://i.imgur.com/qERgl4y.gif


Step 2: Run Malwarebytes Anti-Malware ( MBAM ) Use Threat Scan. Make sure Rootkit scan is on.
https://www.softpedia.com/get/Antivirus/Malwarebytes-Anti-Malware.shtml
https://www.freewarefiles.com/screenshot.php?programid=54166
Forum
FAQ - Malwarebytes won't run or failed to resolve my issues
Scanning, you will get something like this.
View: https://i.imgur.com/4NZ5Qw0.gif

View: https://i.imgur.com/rRfr1oD.gif

View: https://i.imgur.com/tShE6tQ.gif

View: https://i.imgur.com/iJZHDC0.gif

After a restart ( if required ) Copy & Paste the contents of the scan into your reply.
If too large, upload to a site of your choosing.
Follow these directions, until you get to Export.
https://support.malwarebytes.com/hc/en-us/articles/360038479194
 
Feb 7, 2021
9
0
10
0
Step 1: Run AdwCleaner
https://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
Close all open programs and internet browsers.
Double click on AdwCleaner.exe to run the tool.
Click Scan Now
Click on Quarantine for all it finds.
Reboot.
Please Copy & Paste the contents of that logfile with your next reply.
View: https://i.imgur.com/qERgl4y.gif


Step 2: Run Malwarebytes Anti-Malware ( MBAM ) Use Threat Scan. Make sure Rootkit scan is on.
https://www.softpedia.com/get/Antivirus/Malwarebytes-Anti-Malware.shtml
https://www.freewarefiles.com/screenshot.php?programid=54166
Forum
FAQ - Malwarebytes won't run or failed to resolve my issues
Scanning, you will get something like this.
View: https://i.imgur.com/4NZ5Qw0.gif

View: https://i.imgur.com/rRfr1oD.gif

View: https://i.imgur.com/tShE6tQ.gif

View: https://i.imgur.com/iJZHDC0.gif

After a restart ( if required ) Copy & Paste the contents of the scan into your reply.
If too large, upload to a site of your choosing.
Follow these directions, until you get to Export.
https://support.malwarebytes.com/hc/en-us/articles/360038479194
# -------------------------------
# Malwarebytes AdwCleaner 8.1.0.0
# -------------------------------
# Build: 02-15-2021
# Database: 2021-01-26.1 (Cloud)
# Support: https://www.malwarebytes.com/support
#
# -------------------------------
# Mode: Clean
# -------------------------------
# Start: 03-01-2021
# Duration: 00:00:01
# OS: Windows 10 Home
# Cleaned: 16
# Failed: 0


* [ Services ] *

Deleted Update service

* [ Folders ] *

No malicious folders cleaned.

* [ Files ] *

No malicious files cleaned.

* [ DLL ] *

No malicious DLLs cleaned.

* [ WMI ] *

No malicious WMI cleaned.

* [ Shortcuts ] *

No malicious shortcuts cleaned.

* [ Tasks ] *

No malicious tasks cleaned.

* [ Registry ] *

Deleted HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules|TCP Query User{B6CC6C34-120C-4106-8165-EA814D4DF542}C:\program files (x86)\popcorn time\nodejs\node.exe
Deleted HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules|UDP Query User{04BD1627-9B8F-4511-BDCF-E9A81729BB1A}C:\program files (x86)\popcorn time\nodejs\node.exe
Deleted HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules|{35C30888-8C82-4291-B409-8A6622A031F2}
Deleted HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules|{4E75F98D-1484-4BC6-98B4-AF97CEC0DE11}
Deleted HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules|{8A6E0076-252F-4C47-AABE-E4048B3CEECA}
Deleted HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules|{8D0EC103-856C-46C3-BADE-337FCE159A0B}
Deleted HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules|{9C45EA96-544E-4F72-921A-E959E7D456D0}
Deleted HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules|{AFC2B06D-C28F-4BA0-980C-262E262E9481}
Deleted HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules|{C011CD24-B6D8-4DE1-9520-C08BE336945C}
Deleted HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules|{F38F2B01-A3CA-45CC-873F-3C1AF9F3F3CC}

* [ Chromium (and derivatives) ] *

No malicious Chromium entries cleaned.

* [ Chromium URLs ] *

No malicious Chromium URLs cleaned.

* [ Firefox (and derivatives) ] *

No malicious Firefox entries cleaned.

* [ Firefox URLs ] *

No malicious Firefox URLs cleaned.

* [ Hosts File Entries ] *

No malicious hosts file entries cleaned.

* [ Preinstalled Software ] *

Deleted Preinstalled.LenovoPowerDVD Registry HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{EFCFA2C4-5FB1-40C5-A05B-D12DF33B6151}
Deleted Preinstalled.LenovoPowerDVD Registry HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\PDVDServ12 Task
Deleted Preinstalled.LenovoPowerDVD Registry HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\InstallShield_{B46BEA36-0B71-4A4E-AE41-87241643FA0A}
Deleted Preinstalled.LenovoPowerDVD Registry HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\{B46BEA36-0B71-4A4E-AE41-87241643FA0A}
Deleted Preinstalled.LenovoPowerDVD Task C:\Windows\System32\Tasks\PDVDSERV12 TASK


*

[+] Delete Tracing Keys
[+] Reset Winsock

*

AdwCleaner[S00].txt - [3813 octets] - [01/03/2021 18:46:42]

########## EOF - C:\AdwCleaner\Logs\AdwCleaner[C00].txt ##########
 
unless the speeds were rapidly fluctuating from super low and then back to ~80Mbps, low internet speeds can't be the cause of the issue(s).

not sure if the speedtest actually matches what your ISP is supposed to be providing but those are more than fast enough speeds to have very smooth downloads, streaming, gaming, etc.
 
Feb 7, 2021
9
0
10
0
Step 1: Run AdwCleaner
https://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
Close all open programs and internet browsers.
Double click on AdwCleaner.exe to run the tool.
Click Scan Now
Click on Quarantine for all it finds.
Reboot.
Please Copy & Paste the contents of that logfile with your next reply.
View: https://i.imgur.com/qERgl4y.gif


Step 2: Run Malwarebytes Anti-Malware ( MBAM ) Use Threat Scan. Make sure Rootkit scan is on.
https://www.softpedia.com/get/Antivirus/Malwarebytes-Anti-Malware.shtml
https://www.freewarefiles.com/screenshot.php?programid=54166
Forum
FAQ - Malwarebytes won't run or failed to resolve my issues
Scanning, you will get something like this.
View: https://i.imgur.com/4NZ5Qw0.gif

View: https://i.imgur.com/rRfr1oD.gif

View: https://i.imgur.com/tShE6tQ.gif

View: https://i.imgur.com/iJZHDC0.gif

After a restart ( if required ) Copy & Paste the contents of the scan into your reply.
If too large, upload to a site of your choosing.
Follow these directions, until you get to Export.
https://support.malwarebytes.com/hc/en-us/articles/360038479194
Scan Summary-
Scan Type: Threat Scan
Scan Initiated By: Manual
Result: Completed
Objects Scanned: 307011
Threats Detected: 1
Threats Quarantined: 0
Time Elapsed: 1 min, 55 sec

-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Detect
PUM: Detect

-Scan Details-
Process: 0
(No malicious items detected)

Module: 0
(No malicious items detected)

Registry Key: 0
(No malicious items detected)

Registry Value: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Data Stream: 0
(No malicious items detected)

Folder: 0
(No malicious items detected)

File: 1
Malware.AI.3532726671, C:\USERS\USER\APPDATA\ROAMING\UTORRENT\UPDATES\3.5.3_44396.EXE, No Action By User, 1000000, 0, 1.0.37637, 04036A4734773331D291218F, dds, 01138645, BD5ECC1F028FDDB4A618DEE0720A543F, 473C0436D63CB454F38A1E456DB808F85E85298E0CDDEF6886DD310FB850D261

Physical Sector: 0
(No malicious items detected)

WMI: 0
(No malicious items detected)
 
Feb 7, 2021
9
0
10
0
unless the speeds were rapidly fluctuating from super low and then back to ~80Mbps, low internet speeds can't be the cause of the issue(s).

not sure if the speedtest actually matches what your ISP is supposed to be providing but those are more than fast enough speeds to have very smooth downloads, streaming, gaming, etc.
Yeah like i said on my post, i don't think its a issue with connectivity. I also recently got a LAN connection as well
 
Is "Use Hardware Acceleration" enabled in browser/advanced settings?

Does your CPU at least ramp up to/maintain anywhere near 2.8 GHz on all cores under load? (You can install/observe HWMonitor and CPU-z, running CPU-Z's included 'Bench'/stress CPU'...(be sure to stop it after 8 minutes or so)
 

Johnwmel

Great
Jan 21, 2021
159
17
85
0
"File: 1
Malware.AI.3532726671, C:\USERS\USER\APPDATA\ROAMING\UTORRENT\UPDATES\3.5.3_44396.EXE, No Action By User, 1000000, 0, 1.0.37637, 04036A4734773331D291218F, dds, 01138645, BD5ECC1F028FDDB4A618DEE0720A543F, 473C0436D63CB454F38A1E456DB808F85E85298E0CDDEF6886DD310FB850D261"

Did you Quarantine?
 
Feb 7, 2021
9
0
10
0
Is "Use Hardware Acceleration" enabled in browser/advanced settings?

Does your CPU at least ramp up to/maintain anywhere near 2.8 GHz on all cores under load? (You can install/observe HWMonitor and CPU-z, running CPU-Z's included 'Bench'/stress CPU'...(be sure to stop it after 8 minutes or so)
Yeah its enabled but i still have the problem. i think its something to do with audio. when i try to join a discord call it gets stuck at 'RTC connecting' for a long time
 
Feb 7, 2021
9
0
10
0
"File: 1
Malware.AI.3532726671, C:\USERS\USER\APPDATA\ROAMING\UTORRENT\UPDATES\3.5.3_44396.EXE, No Action By User, 1000000, 0, 1.0.37637, 04036A4734773331D291218F, dds, 01138645, BD5ECC1F028FDDB4A618DEE0720A543F, 473C0436D63CB454F38A1E456DB808F85E85298E0CDDEF6886DD310FB850D261"

Did you Quarantine?
yeah quarintined but still the same problem
 

Johnwmel

Great
Jan 21, 2021
159
17
85
0
Please download Farbar Recovery Scan Tool and save it onto your <b>Desktop.</b> If your default download location is not your <b>Desktop</b>, drag it out of it's location onto the <b>Desktop.</b>
If we have to run Farbar more than once, refer this SS.
View: http://i.imgur.com/yUxNw0j.gif

<b>Note:</b> You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log <b>(FRST.txt)</b> on the <b>Desktop</b>.
The first time the tool is run, it makes also another log <b>(Addition.txt)</b> on the <b>Desktop</b>.
The logs are large, upload them using this. No time delays/Captcha-I'm not a Robot/account/registration needed. Give us the links please.
View: https://i.imgur.com/7UiiqWr.gif

View: https://i.imgur.com/6N1gfOj.gif
 

ASK THE COMMUNITY

TRENDING THREADS