Everytime I connect my bluetooth headphones, my computer crashes.

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Hi,

Do try to uninstall/reinstall the Bluetooth driver first.
- Go to Device Manager and uninstal the Bluetooth driver.
- Reboot your PC and it should reinstall the driver automatically.
- If it will not install do download and install the latest driver there is from the manufacturers site.
- Next is to run Windows Update and install all the important updates there is that may be related to that issue.
- If all these will not work I would suggest running a complete factory reset.
 


Alright, I'll try all that. Just to be certain, by factory reset, you mean completely reinstall my windows OS?
 
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