[SOLVED] EVGA GeForce RTX 2070 XC Ultra Gaming Fan Help

[Stobbzy2019]

Hello,

I recently bought this brand new gpu from amazon. I plugged it in like 2 mins ago and let it boot up. Straight away the fans were on 100%. I have upgraded from a 1070 to a 2070, installed my new drivers and even installed the EVGA X1 Software to change fan speed. When changing the fan speed (this is still with the fan being so loud) to 0%, fan 1 goes to 0% and stays quiet. Fan 2 stays completely loud. The software even says that the fan is 0% but the rpm is like 3300rpm.

I don't know if this is a hardware fault?

I have reseatted the GPU and also the cables. It still makes so much noise, even on boot. As soon as I press the power switch it straight away makes so much noise.

Please help

 

[Darkbreeze]

Make sure you have the most recent motherboard BIOS version installed.

If you know you already have the latest one, try doing a hard reset of the BIOS as follows. Sometimes the hardware tables need to be reset in order for the BIOS to properly report the hardware changes to Windows.


BIOS Hard Reset procedure

Power off the unit, switch the PSU off and unplug the PSU cord from either the wall or the power supply.

Remove the motherboard CMOS battery for five minutes. In some cases it may be necessary to remove the graphics card to access the CMOS battery.

During that five minutes, press the power button on the case for 30 seconds. After the five minutes is up, reinstall the CMOS battery making sure to insert it with the correct side up just as it came out.

If you had to remove the graphics card you can now reinstall it, but remember to reconnect your power cables if there were any attached to it as well as your display cable.

Now, plug the power supply cable back in, switch the PSU back on and power up the system. It should display the POST screen and the options to enter CMOS/BIOS setup. Enter the bios setup program and reconfigure the boot settings for either the Windows boot manager or for legacy systems, the drive your OS is installed on if necessary.

Save settings and exit. If the system will POST and boot then you can move forward from there including going back into the bios and configuring any other custom settings you may need to configure such as Memory XMP profile settings, custom fan profile settings or other specific settings you may have previously had configured that were wiped out by resetting the CMOS.

In some cases it may be necessary when you go into the BIOS after a reset, to load the Optimal default or Default values and then save settings, to actually get the hardware tables to reset in the boot manager.

It is probably also worth mentioning that for anything that might require an attempt to DO a hard reset in the first place, it is a GOOD IDEA to try a different type of display as many systems will not work properly for some reason with displayport configurations. It is worth trying HDMI if you are having no display or lack of visual ability to enter the BIOS, or no signal messages.



If that fails to solve the problem, then try doing a CLEAN install of the Nvidia drivers using the DDU rather than the Nvidia clean install option.

 

[Stobbzy2019]

Hello,

I tried using DDU, restarted my pc, still my gpu sounded like a jet engine. I have even re-installed the drivers, updated my bios and even restarted windows. My gpu is still like a jet engine.

Sadly it didn't work.

 

[Stobbzy2019]

Fixed!

My Solution:
I saw a forum post about trying to make the card cool down but once it reaches a certain temp whilst using a custom fan curve that makes the fan stop spinning. So instead of doing that I did the opposite, push it to about 50-60 degrees but have the fans on 0% until 70 degrees.

I then played a gpu intensive game such as Apex Legends and it hit 52 degrees. My fan that was spinning so fast and so loud. Stopped spinning. I can now configure my fan speeds etc on the software.

 

[Darkbreeze]

That's not really a perfect solution. Better I guess, but not what you'd prefer to see, which is that it behaves normally.

I would contact the manufacturer about a replacement. I think it is highly likely you have a defective graphics card. You should be able to accurately control and create a fan curve that allows adherence to that curve at any speed on the curve. RMA.

 

[Stobbzy2019]

That's not really a perfect solution. Better I guess, but not what you'd prefer to see, which is that it behaves normally.

I would contact the manufacturer about a replacement. I think it is highly likely you have a defective graphics card. You should be able to accurately control and create a fan curve that allows adherence to that curve at any speed on the curve. RMA.

Sent away for an RMA.