EVGA PSU fan rattle

[hordesofkailas]

So I just got my brand new EVGA Supernova 850 P2 and, when doing the pre-installation test, noticed what I think is fan rattle.

Take a look at the video below and tell me if I'm right. If so, I'll hit EVGA up for an RMA and cross ship.

https://youtu.be/ufGwyz5aF2A

 

[bjornl]

It sounds like fan turbulence to me. Hard to be certain unless I had another identical model to compare it to.

 

[hordesofkailas]

Fan turbulence? Given that it's brand new, that would indicate a defect, correct?

 

[bjornl]

Fan turbulence? Given that it's brand new, that would indicate a defect, correct?

Not necessarily. Not all PSUs are whisper quiet. I've seen several Corsair models which sounded like that when new. I've seen several year old Seasonics and Rosewills that are completely silent and several years old. It varies a little. Mild noise does not mean defect. It means it is making a very mild noise. Question is, is that within tolerance? Only EVGA can answer that for you. Ask them.

 

[hordesofkailas]

EVGA said it's probably defective and issued an RMA. Thanks for the advice.

 

[bjornl]

EVGA said it's probably defective and issued an RMA. Thanks for the advice.

You're welcome. Glad to hear how strict EVGA's tolerances are, says a lot about their quality control.

 

[hordesofkailas]

Their customer service was top notch. It always sucks to start something as exciting as a build only to get a defective part, but their willingness to get me a better part definitely gives me faith in their product