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Archived from groups: alt.cellular.sprintpcs (More info?)
I knew Chris Russell and Tom Veldhouse wanted this posted:
From: WndrGrl
Subject: Re: Executive Services
Newsgroups: alt.cellular.sprintpcs
Date: 2000/07/26
>I've heard a few references to Executive Services, and it sounds like
they
>know more than most CSRs. How do you call them? What is the number? Do
you
>need a special account to use them? Give me the lowdown. Thanks.
Executive Services is the department (run out of the Fort Worth,
Texas, call center) that handles executive-level complaints. I.e.,
you call corporate in KC, or you fire off a letter to Bill Esrey's
home, and your situation is handled by Executive Services.
It is an arm of Customer Care that reports directly to the office of
the president of SPCS.
=======================
And still today when you get stymied by *2 reps not being able to help
you there is Executive Services:
1-866-519-5698
I knew Chris Russell and Tom Veldhouse wanted this posted:
From: WndrGrl
Subject: Re: Executive Services
Newsgroups: alt.cellular.sprintpcs
Date: 2000/07/26
>I've heard a few references to Executive Services, and it sounds like
they
>know more than most CSRs. How do you call them? What is the number? Do
you
>need a special account to use them? Give me the lowdown. Thanks.
Executive Services is the department (run out of the Fort Worth,
Texas, call center) that handles executive-level complaints. I.e.,
you call corporate in KC, or you fire off a letter to Bill Esrey's
home, and your situation is handled by Executive Services.
It is an arm of Customer Care that reports directly to the office of
the president of SPCS.
=======================
And still today when you get stymied by *2 reps not being able to help
you there is Executive Services:
1-866-519-5698