- Sep 29, 2024
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Problem:
I installed new hardware (CPU, RAM and Mobo) a few weeks ago and been experiencing fairly frequent application level (can be several an hour, or little as one per 2 hours) and occasional system level crashes (maybe two times a day from 5ish hours of gaming but can be none).
Both system and application crashes only happen when playing games and some games seem to be worse than others, like space marine 2 is worse than god of war Ragnarok.
My system temps don't seem to high, the CPU can peak in the low 80s on rare occasions but mostly in a few hours of gaming wont exceed mid-high 70s, everything else is quite a bit cooler.
After reinstalling windows the crashes are still their but with less informative/different log messages.
System level crash logs:
Event 41 Kernel-Power
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
When rebooting:
Event 161 Volmgr
Dump file creation failed due to error during dump creation.
Event 6008 EventLog
The previous system shutdown at 03:12:57 on 29/09/2024 was unexpected.
Application level crash logs:
either:
Event 1000, Application Error
Faulting application name: GoWR.exe, version: 1.0.612.4312, time stamp: 0x66eb4ed6
Faulting module name: GoWR.exe, version: 1.0.612.4312, time stamp: 0x66eb4ed6
Exception code: 0xc0000005
Fault offset: 0x0000000000295275
Faulting process id: 0x0x3458
Faulting application start time: 0x0x1DB1256242B7049
Faulting application path: C:\Games\God of War - Ragnarok\GoWR.exe
Faulting module path: C:\Games\God of War - Ragnarok\GoWR.exe
Report Id: 5f486fb2-ca9d-44fc-9b92-31a4f3644956
Faulting package full name:
Faulting package-relative application ID:
or:
Event 1002, Application Hang
The program Warhammer 40000 Space Marine 2 - Retail.exe version 3.0.0.1 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
Things I have tried:
I have run memtest and passed with 0 errors.
The event viewer logs mentioned drivers so I ran DDU without much change, then tried reinstalling window entirely.
In general benchmarking I am seeing very good performance as I would expect from this system.
I have also updated the bios to the latest stable version a few weeks ago.
System:
Processor Name: AMD Ryzen 7 7800X3D
Motherboard Model: ASUS TUF GAMING B650-PLUS WIFI
RAM: Corsair Vengeance Black 32GB DDR5
GPU: MSI RTX 4090 Ventus 3X OC
PSU: Corsair RM1000e
At this point I would assume the issue is likely hardware based and balance of probability more likely the newer hardware. However after passing memtest I am less sure as inconsistent errors seem to be more likely a RAM issue.
I am going to power down and check all the power cable connections but after that am uncertain how I could go about checking CPU/GPU/PSU and other hardware health in a manner that would allow me to narrow down which device.
I installed new hardware (CPU, RAM and Mobo) a few weeks ago and been experiencing fairly frequent application level (can be several an hour, or little as one per 2 hours) and occasional system level crashes (maybe two times a day from 5ish hours of gaming but can be none).
Both system and application crashes only happen when playing games and some games seem to be worse than others, like space marine 2 is worse than god of war Ragnarok.
My system temps don't seem to high, the CPU can peak in the low 80s on rare occasions but mostly in a few hours of gaming wont exceed mid-high 70s, everything else is quite a bit cooler.
After reinstalling windows the crashes are still their but with less informative/different log messages.
System level crash logs:
Event 41 Kernel-Power
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
When rebooting:
Event 161 Volmgr
Dump file creation failed due to error during dump creation.
Event 6008 EventLog
The previous system shutdown at 03:12:57 on 29/09/2024 was unexpected.
Application level crash logs:
either:
Event 1000, Application Error
Faulting application name: GoWR.exe, version: 1.0.612.4312, time stamp: 0x66eb4ed6
Faulting module name: GoWR.exe, version: 1.0.612.4312, time stamp: 0x66eb4ed6
Exception code: 0xc0000005
Fault offset: 0x0000000000295275
Faulting process id: 0x0x3458
Faulting application start time: 0x0x1DB1256242B7049
Faulting application path: C:\Games\God of War - Ragnarok\GoWR.exe
Faulting module path: C:\Games\God of War - Ragnarok\GoWR.exe
Report Id: 5f486fb2-ca9d-44fc-9b92-31a4f3644956
Faulting package full name:
Faulting package-relative application ID:
or:
Event 1002, Application Hang
The program Warhammer 40000 Space Marine 2 - Retail.exe version 3.0.0.1 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
Things I have tried:
I have run memtest and passed with 0 errors.
The event viewer logs mentioned drivers so I ran DDU without much change, then tried reinstalling window entirely.
In general benchmarking I am seeing very good performance as I would expect from this system.
I have also updated the bios to the latest stable version a few weeks ago.
System:
Processor Name: AMD Ryzen 7 7800X3D
Motherboard Model: ASUS TUF GAMING B650-PLUS WIFI
RAM: Corsair Vengeance Black 32GB DDR5
GPU: MSI RTX 4090 Ventus 3X OC
PSU: Corsair RM1000e
At this point I would assume the issue is likely hardware based and balance of probability more likely the newer hardware. However after passing memtest I am less sure as inconsistent errors seem to be more likely a RAM issue.
I am going to power down and check all the power cable connections but after that am uncertain how I could go about checking CPU/GPU/PSU and other hardware health in a manner that would allow me to narrow down which device.
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