explorer.exe application error

[josh.p7664]

every time open windows explorer.exe always error . how to solve this because i have try sfc /scannow but not work error always come.


This log from event log
Faulting application name: Explorer.EXE, version: 10.0.16299.461, time stamp: 0x8b22c32e
Faulting module name: GROOVEEX.DLL, version: 16.0.4266.1003, time stamp: 0x55ceb3a7
Exception code: 0xc0000005
Fault offset: 0x000000000000dc83
Faulting process id: 0x1590
Faulting application start time: 0x01d4006623262f93
Faulting application path: C:\Windows\Explorer.EXE
Faulting module path: C:\Program Files\Microsoft Office\root\Office16\GROOVEEX.DLL
Report Id: 90f2cb27-04a8-4cca-a900-9bd7082f87a9
Faulting package full name:
Faulting package-relative application ID:

 

[RememberThe5th]

Which windows? Is it 10?
Probably google drive is making your life hard.

 

[josh.p7664]

Which windows? Is it 10?
Probably google drive is making your life hard.

yes windows 10 . no google has been unistalled and application error still same error again .