Explorer.exe error caused by a virus

MyriamBenNsir

Reputable
May 26, 2014
1
0
4,510
0
Hi,

My laptop got infected with a virus, it always breaks down i get this; explorer.exe application error ' Instruction at "0x00404e2f" referenced memory at "0x006c7b40" the memory could not be "written" click on Ok to terminate the program'

sometimes when i try to open Google Chrome i get an error saying "This is not a valid windows image" or something like that, sometimes the pages crash and turn gray.

when i restart the laptop it works fine for a couple of mnts then it breaks down again.

I did a scan with Avast premier 2014 and it didnt find any infected files or viruses.
I got the blue screen a couple of times, and the laptop restarts itself.

I'm using Windows XP SP3 on an HP 550.

please help ?
thank you !
 

user14

Reputable
May 23, 2014
14
0
4,520
1
Maybe a matter of a corrupted file, please try check disk, open up CMD, and type in...
chkdsk c: /f /r
the system will report it can't lock the NTFS drive and asks you to perform the check disk at Next start up, just answer Y and reboot.
 

ASK THE COMMUNITY

TRENDING THREADS