Question Explorer rapidly crashing and restarting

Jay9

Distinguished
Jul 14, 2012
65
0
18,630
Been having this issue for the longest. I can't pinpoint what's causing it, only that it's stuck in a crash loop before eventually giving up and running normally. Explorer crashes a good amount of times before finally letting me access the desktop. Event Viewer info below.


Faulting application name: explorer.exe, version: 10.0.19041.2364, time stamp: 0x196eefcd
Faulting module name: ucrtbase.dll, version: 10.0.19041.789, time stamp: 0x2bd748bf
Exception code: 0xc0000409
Fault offset: 0x000000000007286e
Faulting process id: 0x2ae4
Faulting application start time: 0x01d9181bc01dd29a
Faulting application path: C:\Windows\explorer.exe
Faulting module path: C:\Windows\System32\ucrtbase.dll
Report Id: 938c444f-1780-43c6-b3e3-db2d144d8f8c
Faulting package full name:
Faulting package-relative application ID:
 

Colif

Win 11 Master
Moderator
problem with explorerr is, is it the desktop or file explorer?

right click start button

choose powershell (admin)

copy/paste this command into window:

Repair-WindowsImage -Online -RestoreHealth

and press enter

Then type SFC /scannow

and press enter


Restart PC if SFC fixes any files as some fixes require a restart to be implemented

First command repairs the files SFC uses to clean files, and SFC fixes system files

SFC = System File Checker. First command runs DISM - https://docs.microsoft.com/en-us/windows-hardware/manufacture/desktop/what-is-dism?view=windows-11

see if that helps