Exporting Photos and Video from iPhone 6S

[pranaman]

I am looking for a way to move the photos and videos from my iPhone 6s to my Win10 laptop.

I tried the Windows Photos app. It worked for a while, now not anymore. I have about 172 images left and when I run it, it shows the generic message "Something Went Wrong".

Before that I went to the 2 folders on the iPhone, 100APPLE and 101APPLE. Copied from 101APPLE just fine. Getting errors copying from 100APPLE folder: Parameter is Incorrect.

Then I found 'AnyTrans', and learned there are several categories of images and videos. For images, there are: Camera Roll, Photo Stream, Photo Library, Photo Share, etc. Several for Video as well.

It allows 50 images for free in 7 days, $39 to buy.I don't see a way to delete the images (plus, some are 0 bytes according my MacBook OS 10.6.8 - couldn't copy from there either).

Does anyone know how I can copy all the image and videos off my phone like AnyTrans does, and be able to delete them from my phone thereafter?

 

[Geekwad]

Do you have iTunes on your Win10 laptop?

 

[pranaman]

Yes, I forgot to mention that. I do and I tried it.

I didn't see an option to export photos, only import ones. Maybe I missed it though.

And per apple.com: https://support.apple.com/en-us/HT201302 - they recommend using Windows Photo Gallery, which doesn't work.

 

[Geekwad]

And you said that using file explorer is not working to access them directly?

 

[pranaman]

yeah, I wasn't able to move or copy them. I think they were corrupt. I deleted them, and now it's working.