Question extended acer monitor to laptop used to work

bbxrider

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Dec 11, 2017
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on dell 2018 inspiron 5570 laptop and acer r240hy monitor, after installing the acer drivers, was able to extend displays,
then the hdd crashed, got new drive from dell and reinstalled windows 10 from dell that came with the new hdd.
now the new windows doesn't detect the acer?
again I installed the downloaded acer drivers, everything same as before, the acer is there, just not detected as 2nd monitor so that I
can extend. the 5570 only has hdmi so I use an adapter to get from hdmi to acer vga, the acer does not have native hdmi
but again this the same adapter that was successfully used before
the monitor is there working just the same display on laptop and monitor
any ideas what to check
 

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