Question External 2 tb not showing on my laptop

Nov 22, 2021
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My Seagate Backup Plus Portable Drive stopped working on my Windows laptop a while ago. I use to be able to giggle around the USB and it would start working but now it doesn't. When I plug it in it lights up and spins up but it doesn't show up anywhere on my computer not in device manager or disk manager. I tried other USBs on my laptop but it doesn't help and I know they work because I have a controller and mouse in them. I also disabled power management on my USB drivers. I plugged it into a old windows 7 computer and a different windows 10 laptop and it immediate showed up I didn't need to move around the USB or anything so I don't think there's anything wrong with the wire or the external hard drive. Sometimes when I would leave it unplugged for a few days it will start working again then stop after a while. I'm running windows 10 on a MSi gt75 titan.
 
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