Hello,
My 8 TB external HDD has stopped working. I can hear a recurring clicking sound from the HDD, and also feel the drive vibrating in sync with the clicking, like something physical inside is causing it. I haven't dropped it, so I'm not sure what could have caused it.
A few other things I have noticed:
01. Replacing the Micro USB Cable or power cable did not work.
02. Windows makes a 'USB device detected' sound, and also shows that the device is connected, but doesn't read the Drive letter. Also, when I try to disconnect the USB device, Windows hangs.
03. I'm unable to view the HDD normally.
04. I'm unable to view the HDD in Disk manager.
05. I also tried this on my Windows 7 laptop and another Windows 10 PC, but the HDD didn't work there either.
06. When I open Diskpart & type 'List Disk', I get a list of all my drives in the PC including this one. But I see that it shows 'No Media', and a size of 0TB. See screenshot here: View: https://imgur.com/a/nkBlF9b
I'm yet to run the Seagate SeaTools Bootable tool; I have to wait for the thumb drives to arrive before I can go there. Would someone please advice me what else I can try in the meantime?
Thanks.
My 8 TB external HDD has stopped working. I can hear a recurring clicking sound from the HDD, and also feel the drive vibrating in sync with the clicking, like something physical inside is causing it. I haven't dropped it, so I'm not sure what could have caused it.
A few other things I have noticed:
01. Replacing the Micro USB Cable or power cable did not work.
02. Windows makes a 'USB device detected' sound, and also shows that the device is connected, but doesn't read the Drive letter. Also, when I try to disconnect the USB device, Windows hangs.
03. I'm unable to view the HDD normally.
04. I'm unable to view the HDD in Disk manager.
05. I also tried this on my Windows 7 laptop and another Windows 10 PC, but the HDD didn't work there either.
06. When I open Diskpart & type 'List Disk', I get a list of all my drives in the PC including this one. But I see that it shows 'No Media', and a size of 0TB. See screenshot here: View: https://imgur.com/a/nkBlF9b
I'm yet to run the Seagate SeaTools Bootable tool; I have to wait for the thumb drives to arrive before I can go there. Would someone please advice me what else I can try in the meantime?
Thanks.