[SOLVED] external drive problem

Dec 10, 2018
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i can't access my mobile storage solution 2.5" external enclosure. whenever I try to access it, I receive a pop-up message saying, 'The parameter is incorrect', or 'you need to format the disk in drive, before you can use it', . Don't know how to go about it, I don't want to loose my stuff, pls help. Thanks
 

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