I have an Acer desktop (Windows 10) purchased in February 2020. I have 3 external drives - a Phantom hdd (with its own power supply) which I'ver been using since 2020, a PNY ssd which I've ben using for a year, and a Crucial ssd which I've been using for 2 weeks. I use each one with a different cable and port.
My problems began about about 3 weeks ago. The PNY would no longer be recognized by my pc and I would have to unplug and replug it to get it recognized for a few hours. The frequency of disconnects soon increased and it would take up to a dozen tries replugging it until it was recognized. sometimes it would stay recognized for a few hours, sometimes there would be rapid fire disconnects where it would disconnect then be recognized every few seconds. Some files became unreadable and after a few days my desktop would no longer recognize it no matter how many times I replugged it.
I replaced the PNY with Crucial but I had the same problems with it - disconnects and some file became unreadable. I reinstalled Windows 10 but I still have the same problem. Right now the disconnects usually begin 16-24 hours after I restart my pc. If the disconnects happen while both the Crucial and the Phantom are plugged in they'll both disconnect at the same time.
Acer Aspire TC-865-UR15
purchased new February 2020
i5-9400
8GB DDR4 RAM
512GB ssd
Windows 10 Home
no history of heavy use
My problems began about about 3 weeks ago. The PNY would no longer be recognized by my pc and I would have to unplug and replug it to get it recognized for a few hours. The frequency of disconnects soon increased and it would take up to a dozen tries replugging it until it was recognized. sometimes it would stay recognized for a few hours, sometimes there would be rapid fire disconnects where it would disconnect then be recognized every few seconds. Some files became unreadable and after a few days my desktop would no longer recognize it no matter how many times I replugged it.
I replaced the PNY with Crucial but I had the same problems with it - disconnects and some file became unreadable. I reinstalled Windows 10 but I still have the same problem. Right now the disconnects usually begin 16-24 hours after I restart my pc. If the disconnects happen while both the Crucial and the Phantom are plugged in they'll both disconnect at the same time.
Acer Aspire TC-865-UR15
purchased new February 2020
i5-9400
8GB DDR4 RAM
512GB ssd
Windows 10 Home
no history of heavy use
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