Hi guys, i would like to know about my external hard drive model western digital my book essential 2TB.
The problem is when i switch on the power,the hard drive nothing happened.Normally the white led lights will come up after switching on the plug.I try the plug to my other external but it worked.For your information i never switch off the power since 1 year ago because i have forgotten
So i need help as my data inside hard drive is important , when i called the distributor they told me that they not repair the hard drive but they just exchange to the new one.I need this external hard drive.
Im affraid to open the casing as the warranty will void.But if you have any suggestion i will try it.What should i do?
The problem is when i switch on the power,the hard drive nothing happened.Normally the white led lights will come up after switching on the plug.I try the plug to my other external but it worked.For your information i never switch off the power since 1 year ago because i have forgotten
So i need help as my data inside hard drive is important , when i called the distributor they told me that they not repair the hard drive but they just exchange to the new one.I need this external hard drive.
Im affraid to open the casing as the warranty will void.But if you have any suggestion i will try it.What should i do?