[SOLVED] External Hard Drive cant be seen after putting it on my Xbox 1

Nov 11, 2018
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Hello! I recently bought a Seagate Backup+ Slim 2TB external Hard drive. I tried it on my pc and it works, I even transfered some files into it. My brother then tries to connect it to our Xbox 1 in order to store games but it doesnt work. I tried plugging it back to my PC but it cant be seen,
Situation:
1. Device manager can detect it
2. I cant see it on disk management
3. I cant see it on "This PC" or the file explorer

I have tried:
1. Uninstalling the device from device manager and restart my PC so the drivers would install again. Did not work

Hoping for your answers thanks
 

audiospecaccts

Upstanding
Oct 13, 2018
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Sounds like your drive died unexpectedly. Most likely from static electricity.
usually, the usb->sata interface only shows in device manager, and not the drive itself when it does that.

2tb would be the max, because xbox1 uses mbr. However, since its a Microsoft product, you should refer to documentation for the maximum capacity.

If you make a linux disk (like ubunu desktop), the drive would appear on the desktop on the live cd trial boot. Otherwise, it is not communicating to the usb->sata controller in the external drive case.


you could use segate's disk wizard to see if the drive is communicating its controller. https://www.seagate.com/support/downloads/discwizard/

Just remember, a mechanical hard drive should not be moved around while its running.
 

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