Question External hard drive not recognised on windows 11. any help please?

[boatgirldaniella]

My external drive was working fine and then the other day it just stopped showing up on windows 11. I have gone through lots of things to try to fix it and watched lots of youtube videos but none of them seem to apply to my drive.
On disk management it doent come up as a dingle drive. it comes up as two partitioned drives. and all the options are greyed out so icant even seem to re-format it. Any advice?

I'm sorry im not great with this stuff . so my apologies if this is super obvious or whatever but I just cant firgure it out. Any help would be greatly appreciated. thank you x

 

[Grobe]

What model of external hdd?

Was there anything out of ordinary when you used the hdd successfully last time?

Did you use "safe removal/eject" the hdd or did you just unplug without further doing ?

And last - please provide a screenshot of Windows disk management.

 

[allandg]

1) Does the drive work with other computers?
2) Please post a screen shot of disk management.