External hard drive problem

[joshuankayi]

Just bought a new 1tb canvio Toshiba external hard disk but I can't add anything to it nor open it....what could be the problem??

 

[superninja12]

you might need to format it first. so your operation system can recognize the drive.

what os are you using?

 

[joshuankayi]

I'm using windows...so how do I format it....

 

[superninja12]

https://www.wikihow.com/Format-an-External-Hard-Drive

 

[joshuankayi]

thanks..it really worked for me....

 

[superninja12]

super man