Hi, I have a 1TB external hard drive (out of warranty) that unfortunately got jostled during a move and I can't access it. When I connect it to my Windows 10 Dell XPS laptop, it shows up as Local Drive E and says "the parameter is incorrect." If I try to open the drive, windows spins and the explorer freezes. Chrome doesn't work either when the hard drive is connected, which is odd. If I run the chkdsk command in the command prompt, I can no longer type to assign a drive-- the command prompt becomes unresponsive as well. What's going on here?