I am having a problem trying to eject the external hard drive from my Windows XP computer (computer's about 5 years old). I was able to access the documents on the ext. hard drive and work on them (Works documents), but then I can't eject it -- message says "cannot eject, try again later" -- something like that. We end up just pulling it out, but afraid this might ruin the hard drive. Is there something I can do to fix this? I am a novice at best with computers... should I call Western Digital and have them walk me through it, or is it something easy that I can just follow directions through this website. Curious if my computer is too old for the external hard drive device.