Question External HDD 2T not initialized.

Oct 19, 2018
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Hello. I need help in solving this issue with SEAGATE model SRD00F1, 2T External HDD which is listed at dsk mngmt as Disk 1 Unknown and Not initialized. When I try to initialize, It won't. When plugged it works and can be safely removed.

thank you in advance.
 
Oct 19, 2018
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In Computer Management, Disk management tab, it is listed as unknown disk 1, not initialized. A Tab pops up and asks to use the following partition style for the selection disks, MBR or GBT but i can't, a message shows up "the system can not find the file specified".

Also at Device manager, is listed at the disk drives and also allows me to safely remove Hardware and Eject Media. But I can not access it and seems to be physically damaged.
 
Oct 19, 2018
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I purchased exactly the same External HDD and connected its USB enclosure electronics to the computer and the result is the same so I believe for sure the connections are fine.

Do I still have to connect it to PC with SATA cables?
 
Oct 19, 2018
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In those screenshots looks like you have connected the drive via USB.

You said, you tried to connect it with sata cables too.
Can you make another screenshot (Disk Management and Device Manager), when connected with SATA ?
I connected it with SATA and at the Disk Drives lists with a longer name (shown in the pic). When I try to update the driver it says that it is up to date. Not listed at Disk Management . View: https://imgur.com/a/FmOM9mH
 
If a drive (connected via sata and storage controller drivers obviously installed) is not listed in Disk Management, then the drive is dead.
It could be also in Storage Spaces, but windows 7 doesn't have storage spaces.
So only other option - dead drive.

I'd still like to see Disk Management screenshot to verify.
 
Reactions: sazan.shehi
Oct 19, 2018
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No there are no mode drives below and I see that Disk 1 belongs to Generic Multi-Card USB Device. Is the SATA cable recognized in that way or not
 

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