[SOLVED] External HDD 2T not initialized.

[sazan.shehi]

Hello. I need help in solving this issue with SEAGATE model SRD00F1, 2T External HDD which is listed at dsk mngmt as Disk 1 Unknown and Not initialized. When I try to initialize, It won't. When plugged it works and can be safely removed.

thank you in advance.

 

[PC Tailor]

When you say it won't initialise, what exactly happens?
Have you then assigned it a letter?

 

[sazan.shehi]

In Computer Management, Disk management tab, it is listed as unknown disk 1, not initialized. A Tab pops up and asks to use the following partition style for the selection disks, MBR or GBT but i can't, a message shows up "the system can not find the file specified".

Also at Device manager, is listed at the disk drives and also allows me to safely remove Hardware and Eject Media. But I can not access it and seems to be physically damaged.

 

[SkyNetRising]

What you do first here - is determine, if HDD itself is at fault or USB enclosure electronics.
To do that, you remove HDD from enclosure and connect it to pc with sata cables instead.

 

[sazan.shehi]

I purchased exactly the same External HDD and connected its USB enclosure electronics to the computer and the result is the same so I believe for sure the connections are fine.

Do I still have to connect it to PC with SATA cables?

 

[SkyNetRising]

Yes.

 

[sazan.shehi]

I still can not access it even it's connected through SATA. What do I need to de else please?

 

[SkyNetRising]

Can you show screenshot from Disk Management, when problematic disk is connected with sata cables?
(upload to imgur.com and post link)

 

[fzabkar]

Does the drive spin up? Does it appear in BIOS?

 

[sazan.shehi]

Yes it Spins and clearly allows me to safely remove from the computer.

Screenshots on how it looks

 

[fzabkar]

What do you see in BIOS?

Does CrystalDiskInfo see your drive?

 

[SkyNetRising]

Yes it Spins and clearly allows me to safely remove from the computer.
Screenshots on how it looks

In those screenshots looks like you have connected the drive via USB.

You said, you tried to connect it with sata cables too.
Can you make another screenshot (Disk Management and Device Manager), when connected with SATA ?

 

[sazan.shehi]

What do you see in BIOS?

Does CrystalDiskInfo see your drive?

I don't see it in the BIOS.
I installed CrystalDiskInfo and does NOT see the drive.

 

[sazan.shehi]

In those screenshots looks like you have connected the drive via USB.

You said, you tried to connect it with sata cables too.
Can you make another screenshot (Disk Management and Device Manager), when connected with SATA ?

I connected it with SATA and at the Disk Drives lists with a longer name (shown in the pic). When I try to update the driver it says that it is up to date. Not listed at Disk Management .

https://imgur.com/a/FmOM9mH

View: https://imgur.com/a/FmOM9mH

 

[SkyNetRising]

If a drive (connected via sata and storage controller drivers obviously installed) is not listed in Disk Management, then the drive is dead.
It could be also in Storage Spaces, but windows 7 doesn't have storage spaces.
So only other option - dead drive.

I'd still like to see Disk Management screenshot to verify.

 

[sazan.shehi]

Thank you for you assistance SkyNetRising.
Do I need to test with an Win10 computer since I am using win7. The drive still spins fine and can be removed safely from PC. I Guess on what i see, Instead of Not Initialised now it says No Media.

Can I sent it to you for further inspections please.

Disk Management screenshot while connectewd through SATA cables

 

[SkyNetRising]

It should not be shown as removable, if it is connected with sata cables (unless you have enabled hot plug option in BIOS for particular sata port).

Are there more drives listed after CDROM drive in Disk Management?

 

[sazan.shehi]

No there are no mode drives below and I see that Disk 1 belongs to Generic Multi-Card USB Device. Is the SATA cable recognized in that way or not

 

[SkyNetRising]

No, sata drive would not be detected as card reader device.

Can you make a photo and show, how you have connected the drive to your pc?

 

[sazan.shehi]

HDD connected to PC via SATA


I can see directly disk management and device manager via its own connection then via SATA connection. SATA doesnt show dick management at all.

 

[SkyNetRising]

That is sata to usb adapter (not sata connection).

For pure sata connection, you'd have to connect the drive to sata port on motherboard with sata cable (not to usb port).