Question External HDD detection problem ?

NigateloJones

Reputable
Aug 26, 2019
100
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4,580
hello guys
i gotta get some data from an old external hdd of mine it s a toshiba stor e partner and i kinda have some problems with it
I get the code 45 when i m connecting it to my pc i think my drivers are too old but from what i know it should have it s own integrated driver for any kind of pc .
i can t access it anyway.

so the thing is it appears in this pc but i can't see it in disk management but i can see it listed in device' s manager at the disk drives section but as a "usb mass storage" not an actual disk.

i tried reformatting the disk & changing the letter for the drive & I uninstalled the device and restarted the pc in order to let windows install the required driver and the most updated one& I updated the usb root hub and usb mass storage drivers and it still didn t work& tried sfc /scannow and chkdsk cmd commands still nothing .

this are my full specs:
asrock 970 pro3 r2.0
fx 8320 black edition 4.5 ghz
16 gb ram 1600 mhz
one seagate barracuda 1 tb 7200 rpm
gtx 750 ti 2gb
Windows 10 Pro with latest update
 

USAFRet

Titan
Moderator
i can t register to imgur because of the phone number
You should not need to create an account at imgur.com.

But anyway, here is your image:
y7GlZ9D.jpg
 

NigateloJones

Reputable
Aug 26, 2019
100
0
4,580
and one more thing i tried deleting 2 registry keys fo the hdd to work :
Lowerfilter and Upfilter
and after i did that my pc got stuck on windows logo everytime i was turning it on so i had to use a sysem restore point using the installation media