External HHD's head move until it opens up and then stops

[RevoSVK]

Not sure what could be the problem, and there is no reason why the head should stop moving. The HHD load fine, but cannot copy files or open anything, i still see what's on it. I can tell if head is movng by the sound, i didn't opened it so no questions about it. Is there some program or something to make it move again? The HHD is Maxtor 1TB. And if i do something on it, it just lags and crashes. Thanks for answering.

 

[atljsf]

maxtor? 1tb?

are you sure?

how old is it?

 

[RevoSVK]

maxtor? 1tb?

are you sure?

how old is it?

I had it for half of a year, and yes i'm sure

 

[atljsf]

maxtor hasn't existed for a decade

must be seagate, out of warranty now

run checkdisk on it

 

[RevoSVK]

maxtor hasn't existed for a decade

must be seagate, out of warranty now

run checkdisk on it

Can't run checkdisk because the head isn't moving, and yes, it's a seagate
It says it's RAW, what does it mean

 

[bloodroses]

RAW means that it does not recognize the partition table format. Unformatted hard drives will give that reading, along with those who's master boot record has been corrupt, or in a different file system format than the OS recognizes (ext4 filesystem from linux isn't recognized by windows natively), or a disk not working properly (head not moving, etc). Since the head isn't moving, it may be very hard to get the data off of, or read, the drive.

If you can get the head moving, I'd check this forum thread:
http://www.tomshardware.com/forum/280932-32-hard-drive-recovery
They suggest using a program called TestDisk.

 

[atljsf]

is it windows 10?

have you updated after 1511?

 

[RevoSVK]

is it windows 10?

have you updated after 1511?

Yes it is Windows 10, and i don't know

 

[atljsf]

update

run the command winver, what it says, there was a update last year to that version that made external drives of that size to be rocgniced as raw and won't work but if you connect them to another pc running 8.1 or win 7, it works perfectly

if you have windows 10 updated, all up to date, and this keeps happening, the hard disk is damaged

s¿remember not to buy seagate in the future, it happens with their hard disks alot this thing and being 1 year old surelly no warranty applies

you could try a couple of partition restoration apps but if the head itself is not moving, the app will not magically will make i move

if you are sure it is not under warranty and you really need the files, there was a time when people recommended , hit it against a table in one of the sides

sometimes makes the head works but most times finishes the damm hard disk, kills it completely 😀 destroy it at your own risk

 

[RevoSVK]

update

run the command winver, what it says, there was a update last year to that version that made external drives of that size to be rocgniced as raw and won't work but if you connect them to another pc running 8.1 or win 7, it works perfectly

if you have windows 10 updated, all up to date, and this keeps happening, the hard disk is damaged

s¿remember not to buy seagate in the future, it happens with their hard disks alot this thing and being 1 year old surelly no warranty applies

you could try a couple of partition restoration apps but if the head itself is not moving, the app will not magically will make i move

if you are sure it is not under warranty and you really need the files, there was a time when people recommended , hit it against a table in one of the sides

sometimes makes the head works but most times finishes the damm hard disk, kills it completely 😀 destroy it at your own risk

Will destroy and post what will happen.

 

[USAFRet]

s¿remember not to buy seagate in the future, it happens with their hard disks alot this thing and being 1 year old surelly no warranty applies

1. Seagate warranties are generally 2 years, not 1.
2. Of the 10 spinning drives I've had here in the 6 or 7 years, evenly split between WD and Seagate...the only one that died was a WD.

 

[atljsf]

you are very lucky, all my seagate hard disks have died, very quick i must say, 7 moths the last one

my current laptop has a seagate hard disk, crossing fingers it lasts for at least one year, the time of the warranty

on most of the hp laptops i use they have seagate hard disks and all the time they have to change those hard disk

after that i will put a toshiba hdd on a cady in the cdrom drive and a ssd instead the seagate, better safe than sorry, i only trust on western digital, hitachi and toshiba now, seagate is banned on my machines always i can, sadly

since it is a external hard disk and the warranty on the box says 1 year almost always as is the case on most countries

in the page it does says 2 years of warranty but is a very well hidden information in a datasheet of the product and it says limited warranty, whatever that means for seagate, i hope the op doesn't hit it too hard

anyway, what matters here is recover the information, and then obtain warranty or not over the device if it still has one because seagate might or might not give the op a new hard disk but they will not recover the information on the hard disk for him, the law on most countries forbid the laboratories to save personal information, they have to destroy, more the information on that hard disk

 

[USAFRet]

In any case, it seems to be a dead drive.

With a dead drive, your data should never be compromised. At worst, a dead drive should merely be "aw crap, I have to buy a new drive"

This is what backups are for.

 

[atljsf]

yes, i just remembered a case where a youtuber called diyperks opens the hard disk and forces the heads to move again, the surface was already scratched so not much could be donne and one head was broken so not much could be done, but was worth to try, same as hitting the hard disk on one od the thinnest sides, not flat against a table, i heard it helped soem users in the past, at least to recover parts of the information they had there