external keyboard doesn't work on ASUS laptop

[zbda-7]

Different external keyboards don't work on my Asus K701c laptop. Although there is no signal of a problem and it says that everything is working, it doesn't...
Do you know the problem and solution? Is my laptop too old? Is it due to the installation of Windows 10?

 

[stephen2006]

Hi,
It is not due to the installation of Windows 10.
Could you please tell me if your keyboard is wireless or not?

 

[zbda-7]

Hi,
It is not due to the installation of Windows 10.
Could you please tell me if your keyboard is wireless or not?

 

[zbda-7]

I tried different wired keyboards...