Question Extremecap U3 audio problem

Jun 16, 2019
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Hello, I am new to the forum and would like to post so that I can help others who are looking for the same error that I am having.

I have an Extremecap U3, and it never worked properly, until I bought a USB 3.0 PCI extender board from the Renesas brand.

Now the image works perfectly with the settings at maximum. But there is one small problem:

The audio is not captured on the recording. First of all I want to make it clear that all the peripherals that the board uses are up to date, including Recentral and the card firmware.

The audio during the Preview normally runs smoothly, when I record by Nvidea Shadowplay it captures, but when recording through Recentral the audio does not come out together. Any idea how to solve it?

Specs: Ver V1.3.0.116.17061201 / Driver V3.0.64.118 (Firmware V61)
 

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