How can I remove them both together it’s impossible to go under the heat sink to lift the leverNot sure what to tell you other than it will definitely come off. You may need to remove the CPU from the socket (just unlock and remove the CPU/heatsink together. You can then pry them apart. I recommend something, stiff, thin, and plastic, like a nylon pry tool used to repair cell phones.
Okay I’m not going to try and get it off as I don’t want to damage but I think I’ll try to look for another cpu,Understood. Apply more force (to remove the heatsink) or find another AM4 CPU to test with. You could also take to a local PC shop for assistance.
Bro your not going to believe me but I got a brand new CPU from amazon, installed it and i'm still crashing. It has to be something!? what is it maybe i've not done something right when building the PC, like not putting a wire in correctly|?If you feel it is defective and file the proper claim, it is possible.
Okay my gpu is in the nearest slot to cpu and yes my memory is original but I’ve done a meme test and it said no errors and I got my windows from Microsoft but it’s not activatedYour GPU should normally go into the slot nearest the CPU. If you have any SATA storage device plugged into the motherboard and have the HDD LED connected, it will flash from time to time.
Are you using the original memory during all of these swaps?
Also, from where did you get Windows?