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Question Extremely regular periodic packet loss

May 23, 2020
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Hi all,

I'm having a problem with extremely regular packet loss between my router and PC. Here are the relevant pieces of information I've been able to debug:

  • Every 10 packets to the router will succeed normally, then two will drop, then the cycle will repeat.
  • It only happens on wireless. Using a powerline ethernet cable did not experience the packet loss (but then itself failed unrelatedly).
  • It only started two days ago. I don't see any Windows updates in that time that could explain it.
  • My husband has been using this computer in the office (he recently upgraded, I started using his old one) and he was not experiencing it previously.
  • It is the only device in this room (or the house) to have any issues with the wifi.
  • The issue persisted even when I physically relocated my desktop to be about 5 meters away from the router in the same room with direct line of sight.
  • The issue is happening on both a Foktech USB wifi dongle and a TL-WN881ND PCI Express Wifi adapter.
  • I am on Windows 10 desktop, as is the other computer without this problem
  • My ISP is Talktalk (UK)
  • There are 13 devices on the network, 12 wireless. 1 wired Hue smart hub, the 12 wireless connections are 2 desktops, 3 mobile phones, 1 smart TV, and the remainder smart lights/Alexa/wireless security cameras.
Here's a sample of a ping to router:
Pinging 192.168.1.1 with 32 bytes of data:
Request timed out.
Reply from 192.168.1.1: bytes=32 time=3631ms TTL=64
Reply from 192.168.1.1: bytes=32 time=2ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=2ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=2ms TTL=64
Request timed out.
Request timed out.
Reply from 192.168.1.1: bytes=32 time=10ms TTL=64
Reply from 192.168.1.1: bytes=32 time=2ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=2ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Request timed out.
Request timed out.
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=10ms TTL=64
Reply from 192.168.1.1: bytes=32 time=13ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=4ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Request timed out.
Request timed out.
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=9ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=2ms TTL=64
Request timed out.
Request timed out.
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=3ms TTL=64
Reply from 192.168.1.1: bytes=32 time=11ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=2ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Request timed out.
Request timed out.
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=9ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=15ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=5ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Request timed out.
Request timed out.


It's interfering with my ability to WFH and game and I have no idea what to try now short of running an ethernet cable through the wall. Please let me know any ideas or requests for more information. Thank you!
 
Last edited:

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