Extremely Urgent Question about my Windows Boot

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Z

Zedd1cus

Reputable
Nov 14, 2014
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So, this is has come from just that "annoying reoccurring issue" to that "happens every time issue"

It happened once in a while, I brushed it off as something small. But now every time I boot up windows this happens.

I'll turn on my PC, and it will flash my ASRock BIOS, then the Windows boot logo. Then after that my screen will go black for a bit and my mice & keyboard will turn off (I know because the lights go out) and then my monitor goes to sleep.

I have to turn off my PC manually with the power button and turn it on and keep doing this until it goes into repair mode, then it shows a blue screen asking me to "Restart" so I click that option and it reboots my PC then windows finally works.

But now when I get into windows using that method the time it takes for me to wait to do anything is really slow. If I try to click any programs on my desktop my PC will freeze, and the screen will flash my Windows 8.1 theme color (green) for a second and have to refresh my desktop.

It's really annoying having to do this every day and every time just to boot up my PC and I feel like it can evolve into something worse as to where my PC won't even turn on.

People tell me to re-download GeForce Experience for my drivers, which I did. But it did not help.

People tell me to boot in safe mode by pressing F8, but that does not do anything when I press it.
 
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If you are asking for help it would be very convenient if you could post your system specs.
Do you have a external graphics card and dou you have an intel processor with intel HD graphics? If the answer to both of those questions is yes, the try disabling the intel hd graphics from your motherboard bios and see if it helps.
 
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I have a custom gaming PC rig I built myself and I've had it for about a year now.

Intel Core i5-4670k
8GB RAM (2x4GB) G.Skill Sniper
EVGA GeForce GTX 760 2GB Superclocked /w ACX Cooler
ASRock Z87M Extreme4
Western Digital RE3 7200RPM 1TB
 
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Startup:

Yes HKCU:Run Akamai NetSession Interface Akamai Technologies, Inc. "C:\Users\Josh\AppData\Local\Akamai\netsession_win.exe"
Yes HKCU:Run ASRock A-Tuning
Yes HKCU:Run ASRockRuefi
No HKCU:Run CyberGhost CyberGhost S.R.L. "C:\Program Files\CyberGhost 5\CyberGhost.EXE" /autostart
No HKCU:Run EADM Electronic Arts "C:\Program Files (x86)\Origin\Origin.exe" -AutoStart
Yes HKCU:Run LightShot OOO Kango C:\Users\Josh\AppData\Local\Skillbrains\lightshot\Lightshot.exe
No HKCU:Run Skype Skype Technologies S.A. "C:\Program Files (x86)\Skype\Phone\Skype.exe" /minimized /regrun
No HKCU:Run Spotify Spotify Ltd "C:\Users\Josh\AppData\Roaming\Spotify\Spotify.exe" /uri spotify:autostart
Yes HKCU:Run Spotify Web Helper Spotify Ltd "C:\Users\Josh\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe"
No HKCU:Run uTorrent BitTorrent Inc. "C:\Users\Josh\AppData\Roaming\uTorrent\uTorrent.exe" /MINIMIZED
Yes HKCU:RunOnce AsrOMG_Day0
Yes HKCU:RunOnce AsrOMG_Day1
Yes HKCU:RunOnce AsrOMG_Day2
Yes HKCU:RunOnce AsrOMG_Day3
Yes HKCU:RunOnce AsrOMG_Day4
Yes HKCU:RunOnce AsrOMG_Day5
Yes HKCU:RunOnce AsrOMG_Day6
Yes HKLM:Run Classic Start Menu IvoSoft "C:\Program Files\Classic Shell\ClassicStartMenu.exe" -autorun
No HKLM:Run DT HPC Portrait Displays, Inc. C:\Program Files (x86)\Common Files\Portrait Displays\Shared\DT_startup.exe -HPC
Yes HKLM:Run GrooveMonitor Microsoft Corporation "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"
Yes HKLM:Run HotKeysCmds Intel Corporation "C:\Windows\system32\hkcmd.exe"
Yes HKLM:Run IAStorIcon Intel Corporation "C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIconLaunch.exe" "C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe" 60
Yes HKLM:Run IgfxTray Intel Corporation "C:\Windows\system32\igfxtray.exe"
Yes HKLM:Run IntelliPoint Microsoft Corporation "c:\Program Files\Microsoft IntelliPoint\ipoint.exe"
Yes HKLM:Run iTunesHelper Apple Inc. "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
Yes HKLM:Run NvBackend NVIDIA Corporation "C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvBackend.exe"
Yes HKLM:Run Persistence Intel Corporation "C:\Windows\system32\igfxpers.exe"
Yes HKLM:Run PivotSoftware Portrait Displays, Inc. "C:\Program Files (x86)\Portrait Displays\Pivot Software\wpctrl.exe"
Yes HKLM:Run PWRISOVM.EXE Power Software Ltd C:\Program Files\PowerISO\PWRISOVM.EXE -startup
Yes HKLM:Run ShadowPlay Microsoft Corporation C:\Windows\system32\rundll32.exe C:\Windows\system32\nvspcap64.dll,ShadowPlayOnSystemStart
Yes HKLM:Run SunJavaUpdateSched Oracle Corporation "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
No HKLM:Run XFast LAN cFos Software GmbH C:\Program Files\ASRock\XFast LAN\cFosSpeed.exe
Yes HKLM:Run XFastUSB FNet Co., Ltd. "C:\Program Files (x86)\XFastUSB\XFastUsb.exe"
Yes Startup Common ISCTSystray.lnk Intel Corporation C:\Program Files\Intel\Intel(R) Smart Connect Technology Agent\iSCTsysTray8.exe
Yes Startup User Dropbox.lnk Dropbox, Inc. C:\Users\Josh\AppData\Roaming\Dropbox\bin\Dropbox.exe

Uninstall:

"Thief" 3/3/2014 1.0.4107.3 (Update 1)
A-Tuning v2.0.46 2/13/2014 2.0.46
Action! Mirillis 1.16.2
Addon Sync 2009 YomaTools 4/17/2014 7.42 MB 1.0.67
Adobe Flash Player 15 Plugin Adobe Systems Incorporated 15.0.0.223
Adobe Shockwave Player 12.1 Adobe Systems, Inc. 12.1.0.150
Akamai NetSession Interface Akamai Technologies, Inc
Apple Application Support Apple Inc. 10/20/2014 95.2 MB 3.1
Apple Mobile Device Support Apple Inc. 10/20/2014 19.5 MB 8.0.5.6
Apple Software Update Apple Inc. 4/18/2014 2.38 MB 2.1.3.127
Arma 2 Bohemia Interactive
Arma 2: DayZ Mod Bohemia Interactive
Arma 2: Operation Arrowhead Bohemia Interactive
Arma 3 Bohemia Interactive
ASRock 3TB+ Unlocker v1.1 ASRock Inc. 2/13/2014
ASRock App Charger v1.0.6 ASRock Inc. 2/12/2014 1.0.6
ASRock Restart to UEFI v1.0.3 2/13/2014
ASRock XFast RAM v3.0.2 ASRock Inc. 2/13/2014
Assassin's Creed Revelations Ubisoft Montreal
Assassin's Creed(R) III v1.03 Ubisoft 9/18/2014 1.03
Assassins Creed IV Black Flag Ubisoft
Audacity 2.0.5 Audacity Team 9/8/2014 2.0.5
AwesomiumSetup SIX Networks GmbH 5/16/2014 38.7 MB 1.00.0000
Battlefield 3™ Electronic Arts 1.6.0.0
Battlefield™ Hardline Beta Electronic Arts 1.0.0.5
Battlelog Web Plugins EA Digital Illusions CE AB 2.5.1
BattlEye for OA Uninstall
BioShock Infinite 2/18/2014
BioShock Infinite Burial at Sea - Episode 1 6/18/2014 1
Blacklight: Retribution Zombie, Inc.
Bonjour Apple Inc. 4/18/2014 2.00 MB 3.0.0.10
Borderlands 2 Gearbox Software
BOSS BOSS Development Team 2.1.1
Bully Scholarship Edition Rockstar Games 5/25/2014 1.00.0154
Cheat Engine 6.4 Cheat Engine 8/22/2014
Classic Shell IvoSoft 3/3/2014 10.5 MB 4.0.4

 
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Wouldn't be surprised if Asrock OMG is slowing it down. I think these entries belong to it

Yes HKCU:RunOnce AsrOMG_Day0
Yes HKCU:RunOnce AsrOMG_Day1
Yes HKCU:RunOnce AsrOMG_Day2
Yes HKCU:RunOnce AsrOMG_Day3
Yes HKCU:RunOnce AsrOMG_Day4
Yes HKCU:RunOnce AsrOMG_Day5
Yes HKCU:RunOnce AsrOMG_Day6

Yes HKLM:Run GrooveMonitor Microsoft Corporation "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"

Yes HKLM:Run PWRISOVM.EXE Power Software Ltd C:\Program Files\PowerISO\PWRISOVM.EXE -startup

Yes HKLM:Run SunJavaUpdateSched Oracle Corporation "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

I would uninstall these, they can crash windows

ASRock App Charger v1.0.6 ASRock Inc. 2/12/2014 1.0.6

ASRock XFast RAM v3.0.2 ASRock Inc. 2/13/2014

Get adwcleaner. Run it click on scan wait for it to finish then click on clean then reboot





 
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I ran ADWCleaner and it wants to remove C:\END and C:\Windows\System32\Roboot64.exe

Why?

Pasting log:

# AdwCleaner v4.101 - Report created 16/11/2014 at 00:55:29
# Updated 09/11/2014 by Xplode
# Database : 2014-11-13.1 [Live]
# Operating System : Windows 8.1 Pro (64 bits)
# Username : Josh - SUSAN
# Running from : C:\Users\Josh\Downloads\AdwCleaner.exe
# Option : Scan

***** [ Services ] *****


***** [ Files / Folders ] *****

File Found : C:\END
File Found : C:\Windows\System32\roboot64.exe
Folder Found : C:\Program Files (x86)\FileAssociationManager
Folder Found : C:\Program Files (x86)\Skillbrains
Folder Found : C:\Users\Josh\AppData\Local\CrashRpt
Folder Found : C:\Users\Josh\AppData\Local\Skillbrains
Folder Found : C:\Users\Josh\AppData\Roaming\FileAssociationManager

***** [ Scheduled Tasks ] *****

Task Found : FileAssociationManagerUpdater
Task Found : update-sys
Task Found : WOT WTHUR1
Task Found : WOT WTUE1
Task Found : WOT WMON1
Task Found : WOT WW1
Task Found : WOT WFRI1
Task Found : WOT WW2
Task Found : WOT WWED1
Task Found : update-S-1-5-21-802779306-2165004518-3383708593-1001
Task Found : update-sys

***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Found : HKCU\Software\Conduit
Key Found : HKCU\Software\IM
Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{3BD44F0E-0596-4008-AEE0-45D47E3A8F0E}
Key Found : HKCU\Software\Softonic
Key Found : HKCU\Software\SweetIM
Key Found : [x64] HKCU\Software\Conduit
Key Found : [x64] HKCU\Software\IM
Key Found : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{3BD44F0E-0596-4008-AEE0-45D47E3A8F0E}
Key Found : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{3BD44F0E-0596-4008-AEE0-45D47E3A8F0E}
Key Found : [x64] HKCU\Software\Softonic
Key Found : [x64] HKCU\Software\SweetIM
Key Found : HKLM\SOFTWARE\Classes\.bdc
Key Found : HKLM\SOFTWARE\Classes\.bgl
Key Found : HKLM\SOFTWARE\Google\Chrome\Extensions\dghncoeocefmhkhiphdgikkamjeglbfh
Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{62155D33-3CE2-401E-8967-5A270628A3D5}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{CCB24E92-62C4-4C53-95D2-65F9EED476BC}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{30A5B3C9-2084-4063-A32A-628A98DE512B}_is1
Key Found : HKLM\SOFTWARE\SweetIM
Key Found : [x64] HKLM\SOFTWARE\Classes\CLSID\{CCB24E92-62C4-4C53-95D2-65F9EED476BC}
Key Found : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{62155D33-3CE2-401E-8967-5A270628A3D5}
Key Found : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0FF2AEFF45EEA0A48A4B33C1973B6094
Key Found : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\464AA55239C100F32AF2D438EDDC0F47
Key Found : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\5652BA3D5FB98AE31B337BF0AF939856
Key Found : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\86EB95E1AFCBABE3DB9ECCC669B99494

***** [ Browsers ] *****

-\\ Internet Explorer v0.0.0.0

Setting Found : HKCU\Software\Microsoft\Internet Explorer\Main [Start Page] - hxxp://www.mystart.com/?pr=vmn&id=mystarttb&v=5_3&ent=hp_5036&src=5036

-\\ Google Chrome v38.0.2125.111


-\\ Chromium v


*************************

AdwCleaner[R0].txt - [3325 octets] - [16/11/2014 00:55:29]

########## EOF - C:\AdwCleaner\AdwCleaner[R0].txt - [3385 octets] ##########

 
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You sure Malware is the root of the issue of my monitor falling asleep after my windows boot?
 
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This could be a potential fix or scouting out the root of the problem.

So, before I did the ADWCleaner, I took out my graphics card and switched to integrated graphics.
I then ran AdwCleaner and cleaned everything on that list. C:\END and all.

It asked me to restart my PC, I did it. Windows boot logo went, screen went black for a while. I was scared at this point it'll go to sleep again. It didn't. My login screen came up.

Tomorrow morning I will test it with my graphics card installed, so if it doesn't work that way we know its a Graphics Card issue and I can call up EVGA for some support.
 
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It uninstalled the crap on the browsers, actually.

So I've rooted out all the bad malware and viruses on my PC. And disabled intensive startup programs.

Everything runs fine on my intel HD graphics, I'll re-install my GPU tomorrow morning and test if it still works with it.

If not, I'll know it's a graphics card issue and order an RMA with EVGA.

Thanks for helping me out, friend. You really are a kind and helpful person.
 
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The latest nvidia drivers introduced the DSR on the 700 series GPU. I am not entirely sure but it creates some sort of conflict with the Intel IGPU. I had similar issue with my monitor, where my monitor would not display anything and would just go to sleep ( I think it has some thing to do with wonky refresh rates being applied to DSR). I solved it by disabling both the IGPU and DSR (trial and error method), so i think it might be also be a reason for you. I have a 780 and i use displayport for my monitor. I just want to rule out driver conflicts before RMA'ing the graphics card. also turning off your IGPU will give you back some system memory, that windows reserved for it.


One more thing you might want to look at page 27 of the driver release notes from the nvidia website.
"After installing the NVIDIA drivers on Windows 8, the subsequent reboot results in a black or flickering screen".

The release notes also suggest the workaround. You might want to try that.
 
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I don't see many people with my issue though, I googled for so long.
 
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UPDATE:

Re-installed my GPU.

First Attempt: Monitor didn't turn on at all. Pushed graphics card further Back
Second Attempt: Stuck on the Flash BIOS screen
Third Attempt: Went to the windows login page, but mouse froze
Fourth Attempt: Went into recovery mode, blue screen asking me to restart. Did it. Windows booted up fine.

It happened only with my graphics card installed, any ideas?
 
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Yeah 10 year warranty by EVGA. I'll call them up first and see if there's a workaround
 
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Called EVGA tech support, he ruled out the Power Supply, Drivers, or the Card itself.

Power supply 12V rail is stable
Drivers are up-to-date

Card is at fault.

Ordered an RMA.
 
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