factory reset help, windows

[vanessa27528]

Hi, last year I brought a used computer from a pawn shop and it has a fake/not genuine version of windows on it. Now my computer is down to 16gb, and everything is loading slow, I want to to a clean reset to factory settings. But since its a fake windows I dont want to do it and end up with no operating system what should I do??

 

[Multipack]

Go to Settings> Update & Security> Activation to nsee if your product key is genuine. Theres not really any such thing as a fake version of Windows.

 

[ffg7]

Multipack, fake as in pirated\black market version of windows.

vanessa27528, laptop or desktop? what is the make & model# of the computer? is there a windows activation key sticker on the computer & if so then for what windows as in xp, win7 or what?

 

[ffg7]

why did you select mine as best answer as you didn't answer my questions? I unselected it.

 

[vanessa27528]

why did you select mine as best answer as you didn't answer my questions? I unselected it.

Sorry, that might have been an accident & Yes, it's a desktop, Also, for some reason I cannot copy & paste system specs, so I took a screenshot instead.
Is there anything else i'm missing?

 

[ffg7]

what is the make & model# of the computer? is there a windows activation key sticker on the computer & if so then for what windows as in xp, win7 or what?

 

[vanessa27528]

what is the make & model# of the computer? is there a windows activation key sticker on the computer & if so then for what windows as in xp, win7 or what?

I answered, did you receive my reply? D:

 

[Multipack]

What happens if you click on Activate Now? Looks like either your product key is fake or someone else is already using it. Also, Windows will let you install without a Key but will nag you for one until you buy it.

 

[vanessa27528]

What happens if you click on Activate Now? Looks like either your product key is fake or someone else is already using it. Also, Windows will let you install without a Key but will nag you for one until you buy it.

I'm using my phone at the moment but it's okay if it's fake, I just want to reset my computer so I can do a clean re-install? I ordered a micro SD to back up my things

 

[Multipack]

Yes easiest way is to go to Settings>Update & Security>Reset This PC. You can even choose to keep your files.

 

[ffg7]

vanessa27528, what you posted is not what I'm looking for.