I purchased a new PC some 6 months ago and due to circumstances stayed in the box until yesterday. When I set it up and turned it on I ended up with a screen that says:
Windows 7
Build 7601
This copy of Windows in not genuine
The helpdesk (who are difficult to get hold of and don't work late enough for me to call them when I get home, told me to use the F8 function when I turn the PC on and select the “Repair your computer” in the Advance boot menu and follow the instructions.
To cut a long story short the 'Repair your computer' option is absent from the list which comprises (including the two gaps):
Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt
Enable Boot Logging
Enable low-resolution video (640x480)
Last Known Good Configuration (advanced)
Directory Services Restore Mode
Debugging Mode
Disable rutomatic restart on system failure
Disable Driver Signature Enforcement
Start Windows Normally
I tried a couple of the options that looked promising but just ended up with a blank screen with 'safe mode' printed in each corner.
Would it help if I could get hold of a Windows 7 disk as the product key stickers in on the side of the machine?
Anyone got any ideas?
Thanks.
Windows 7
Build 7601
This copy of Windows in not genuine
The helpdesk (who are difficult to get hold of and don't work late enough for me to call them when I get home, told me to use the F8 function when I turn the PC on and select the “Repair your computer” in the Advance boot menu and follow the instructions.
To cut a long story short the 'Repair your computer' option is absent from the list which comprises (including the two gaps):
Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt
Enable Boot Logging
Enable low-resolution video (640x480)
Last Known Good Configuration (advanced)
Directory Services Restore Mode
Debugging Mode
Disable rutomatic restart on system failure
Disable Driver Signature Enforcement
Start Windows Normally
I tried a couple of the options that looked promising but just ended up with a blank screen with 'safe mode' printed in each corner.
Would it help if I could get hold of a Windows 7 disk as the product key stickers in on the side of the machine?
Anyone got any ideas?
Thanks.