[SOLVED] Failed to boot. Failed to repair. Mouse & keyboard unresponsive. Please help.

[HardAsARockie]

Hello, I recently upgraded my PC. When I boot into Windows 7, it says Windows is unable to start. It crashes, I get a quick blue screen, and it sends me to repair windows. When I repair windows, it fails. When I try to checkout other options, I am unable to due to my mouse and keyboard being unresponsive. The only thing that I can do right now is go into my motherboards bios. Please help.

CPU: AMD Ryzen 5 2600
GPU: EVGA Superclocked 1060
RAM: Corsair LTX 16GB
PSU: Corsair CX430

Here is a link to the blue screen:

https://imgur.com/6E2kLZg

View: https://imgur.com/6E2kLZg

 

[alexoiu]

Hi,
Check https://www.anandtech.com/show/11182/how-to-get-ryzen-working-on-windows-7-x64
or upgrade to Win 10.

 

[Calvin7]

AMD does not support Ryzen CPUs on Windows 7. Given that Microsoft has essentially ended support for the OS, this is the type of response also to expect from AMD. Intel has also stopped officially supporting Windows 7 on the newest platforms as well.

The Main Issue: USB Support

It sounds as if you already have a Windows 7 installation from a previous build. There are some guides that show how to workaround the lack of support that allow you to install Windows 7. Motherboard manufacturers have utilities to get USB working. For example, MSI Smart Tool.

View: https://www.youtube.com/watch?v=64TzNuHCf8A


While Windows 10 would be your best choice, Ryzen 5 2600 will work with Windows 7, however your old hardware is likely not similar enough to allow an AM4 CPU to boot up your old OS.

 

[HardAsARockie]

Hi,
Check https://www.anandtech.com/show/11182/how-to-get-ryzen-working-on-windows-7-x64
or upgrade to Win 10.

I'm going to upgrade to windows 10. Upgrading Windows 10 consists of downloading the ISO onto a USB drive, and then booting the PC from that USB drive correct?

 

[alexoiu]

Yes. I suggest using the Microsoft Media Creation tool.