I'm building a new PC and everything's fine except I get only one audio channel out off the rear jack Port (the green One).
I really need the PC up and running, so before asking for a refund or replacement on the mobo I'm trying everything else.
Troubleshooted like this:
- front panel audio works perfect. Bluetooth sound devices too.
- tried with 2 different headphones and 1 different 2.1 speaker system
- tried changing everything in every settings panel related to sound.
- tried uninstalling and reinstalling drivers.
- updated BIOS two times to latest version (i got the 1.20 out of the box) and installed the All in 1 VGA driver before the 1.70 as suggested by Asrock.
- booted on a bootable Linux USB drive with latest Linux Mint on It... Same situation.
Two things that i can't definitely rule out :
-i coudn't install realtek audio control app from Microsoft store (i get an error, and after googlin seems i'm not the only one ).
- One of the Golden capacitors near the audio port Is slightly bent, seems ok though and firmly soldered (It was already bent when i opened the box, and i noticed It). Everything else seems perfect.
Wondered if someone had something else to suggest.
I really need the PC up and running, so before asking for a refund or replacement on the mobo I'm trying everything else.
Troubleshooted like this:
- front panel audio works perfect. Bluetooth sound devices too.
- tried with 2 different headphones and 1 different 2.1 speaker system
- tried changing everything in every settings panel related to sound.
- tried uninstalling and reinstalling drivers.
- updated BIOS two times to latest version (i got the 1.20 out of the box) and installed the All in 1 VGA driver before the 1.70 as suggested by Asrock.
- booted on a bootable Linux USB drive with latest Linux Mint on It... Same situation.
Two things that i can't definitely rule out :
-i coudn't install realtek audio control app from Microsoft store (i get an error, and after googlin seems i'm not the only one ).
- One of the Golden capacitors near the audio port Is slightly bent, seems ok though and firmly soldered (It was already bent when i opened the box, and i noticed It). Everything else seems perfect.
Wondered if someone had something else to suggest.